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user1513015 wrote on 01 May 2018

Swoon - Don't Buy For The Cashback

Like other reviewers, I bought an expensive piece of furniture which is of great quality and beauty. However also, like other reviewers, the cashback tracking was for £1. When I raised a claim for the correct amount, the entire cashback was declined. So purchase from Swoon if you love the product, but be prepared for no cashback whatsoever.

Overall rating 4.5 stars

user1368711 wrote on 12 July 2017

Declined the cashback

Nice range of furnitures. Declined cash back

Overall rating 3 stars

user3512929 wrote on 22 June 2017

Still Waiting on Cashback 5 Months On

The product is great, ordered 2 sofas, delivery took a while, but I could track the delivery starting from Crete on a boat, all around the Med and out to the Atlantic and up to the UK. The sofas are perfect and the site is easy to use and give a very clear picture of what you are ordering. Cashback wise, non-existent so far, they tracked the order twice, once as a pound and another for a value which I am sure is less then I paid, but it doesn't matter not much in it. Either way, they paid the 4 pence for the pound order and ignored the actual full value tracked order.

Overall rating 2.5 stars

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Overall rating 2 stars

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