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user1665296 wrote on 07 July 2017

My favourite for books

The first place I would look for books. Generally very competitive on price and a good range of books. Delivery has always been prompt. Cashback generally tracks quickly, although I have had a couple decline randomly; perhaps I had not cleared my cookies and their website is more susceptible to this than others, but can generally shop with confidence the cashback will track.

Overall rating 5 stars

user2688311 wrote on 10 February 2017

The book arrived and pricing was competitive but cashback payment speed is slow... still waiting

Service was good but I'm still waiting on my cash back from early December. Very slow to payout in comparison to other book retailers I've bought from like Wordery.

Overall rating 4 stars

KiwiExpressCream wrote on 25 October 2016

Good book seller, poor cashback service

I have used The Book Depository quite a few times over the years and never been disappointed. They are competitively priced, with free, if not speedy, delivery. I have never used them through Quidco until last June, and never will again. I bought a book specifically from them via Quidco because of a cashback bonus I was offered. It wasn't the cheapest I could've bought the book but with the bonus I would've received it made it a no-brainer. What a shame therefore that The Book Depository declined my 63p cashback (and just after the time I could've returned the book) and thus blocking my cashback bonus. Even after lodging a claim, TBD still declined it. Of course, you never get a reason! I'm sure there was a legitimate reason for this, but I can't think of one. Bottom line - I wouldn't have bought this book from TBD if it wasn't for the lure of the cashback and bonus - in this case, Amazon was cheaper (just). In fairness, the book did arrive (not as quickly as other resellers but it was ok) and it was a book I wanted, but would I buy from them again if I was trying to get cashback? Nope. This has not put The Book Depository in my good books (ha ha).

Overall rating 3 stars

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Overall rating 4 stars

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