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ML00 wrote on 11 November 2016

Good pricing and speedy service, problem comes when you return an item, absolutely shocking!

Review is based on service and product only as item was returned which is where the problem lies. Competitively priced and when paying for next day delivery you get the service you require. Sadly i had to return the item as they were too big, this is where the problem started. After 2 weeks I am still waiting for a refund, they are slow to respond to emails and the refund process is an absolute shambles. I then notice that they are now part of the JD group so that says a lot!! Still waiting on my refund but will not use them again as post purchase service is probably the worst I've ever received.

Overall rating 2.5 stars

Overall rating 3 stars

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