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Reviewer's avatar

dannyjcarr16713 wrote on 10 April 2017

Good product but declined quidco cash back

My review is based on the cash back promise, I thought the whole point of advertising on quidco so people can click and shop in your store with the offer of cash back through quidco, this store declined the cash back so in my opinion no advantage shopping there via quidco. Possibly because they had a discount offer on their site at the time of purchase but that's should not make a difference as it did not mention anything on here about it not being used in conjunction with other offers. Other than that, good products, good prices and speedy delivery so no issues with what they are offering.

Overall rating 3.5 stars

Reviewer's avatar

user2897631 wrote on 30 October 2017

Will Reject Cashback

Advertises first time customer bonus cashback and then will reject the claim and not respond to Quidco when they challenge. Still waiting for first time customer bonus cashback from March 2017... Not very customer friendly and won't use The Protein Works until they resolve this. Claim is stuck as TPW holding the decision when I am clearly within my rights to claim the correct cashback (as confirmed in writing by Quidco who also agree I am in the right). Come on TPW get it sorted...

Overall rating 1 stars

Overall rating 2.5 stars

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