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Reviewer's avatar

svards wrote on 14 March 2017

So Quick!

Paid out within 6 weeks of booking holiday. Fantastic from tracking to payment. Linked in with a really competitive actual price for the holiday I have no complaints and will be using again.

Overall rating 5 stars

simplydevine05 wrote on 14 June 2017

Disgusting behaviour from Thomas Cook regarding cashback

Our holiday was only booked with Thomas Cook rather than another holiday company due to cashback being available. We have booked with them previously and they were very good. With regard to the cashback, it did not track, a claim was submitted and they have declined it saying they cannot find any trace of the purchase. Correct details were supplied to them and the holiday has been paid for in full.

Overall rating 3.5 stars

swalklett8625240 wrote on 17 July 2017

Did Not Pay

Cash back was tracked quickly however they ultimately refused to pay. Stated that I had used an employee discount code which I had NOT I am not an employee and neither is anyone I know??? Confusing??

Overall rating 3 stars

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Overall rating 2 stars

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