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rBest2017 wrote on 05 September 2016


After buying 4 merlin passes in June 2016 and having the order tracked, order number given, I now get told in August that the cashback has been declined as apparently I didn't order the product correctly through the proper channels. I'm really disappointed as this is the first time I've ever ordered merlin passes before and thought I would try going through Quidco to do it. I don't know why I didn't use the correct channels because how was the order tracked in the first place and it showing in my activity, if I didn't do it properly. It's a real shame because otherwise Quidco has been great for me so far.

Overall rating 2.5 stars

jPalkhiwalla wrote on 26 September 2016

Cashback Declined

Cashback did not track automatically, after purchasing 12 tickets on thorpe park website via quidco. After submitting a claim, I received an email from quidco stating the claim had been declined, as they could not prove the sale was made via quidco.

Overall rating 2 stars

Reviewer's avatar

mutedcensor wrote on 15 December 2017

Rubbish. A complete con

4 cashback instances were initially tracked because of much to-ing and froing before purchase and fair enough 3 of them were rejected almost immediately. That's fine except with the final one they took so long to make a decision (declined) that it's now beyond the 45 days that I can raise an objection so I have no recourse. Very disappointing. I hope brands realise what damage they do to themselves by behaving in these shoddy ways.

Overall rating 1 stars

Overall rating 1.5 stars

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