Good products and packing, reasonable delivery time, however had some delays in making an exchange. Haphazard customer service couldn't find the return even though signed for, however sorted in the end.
Cashback was refused, nonsense reason that my order number was wrong. Possibly due to the exchanged items or because they were on offer/promotion.
Pretty much everything is on some kind of permanent offer (you are mad to pay full price) so assuming cashback refused for this reason, then it is pretty pointless!