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mcfly2015 wrote on 11 April 2017

Pushy sales agents call non stop, cashback declined for no reason take your exchange elsewhere

Same comments as other reviewers, pestering pushy sales agents, declined cashback, not the best rates, and they closed my account literally after accepting me and opening it for no reason! Opened an account, literally the minute i opened the account i got non stop calls from sales agents pushing me to change money immediately. After explanation that i was struggling to get the money from my account abroad they continued to push making a transfer. Just been on their website to check and my account has been closed, and in addition to that they declined my cashboack hence I will be taking my business elsewhere!

Overall rating 1 stars

aldredd wrote on 10 April 2017

Declined within 24rs - no reason given

As with everyone else, cashback was declined some 24 hours after opening the account with no reason given. It's there simply as a ruse to get you to sign up - bait & switch at its best. As it happens, I was yet to even get as far as making my first transfer - don't think I'll bother now if this is how they're going to behave.

Overall rating 1 stars

Overall rating 1 stars

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