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hancock197751578 wrote on 07 February 2019

Maybe they have fixed the problems???

Just thought I had to leave a review as they have been slated on every other review so far. I had no issues - booked - cash back tracked within 3 hours... I'll review again if they fail to pay

Overall rating 5 stars

patels7 wrote on 24 October 2017

Cashback not tracked

Service and product good but cashback not tracked.

Overall rating 3.5 stars

pinkhaze wrote on 21 May 2018

Agree with everyone else that has reviewed this company!

I paid nearly £1000 on the premise that the cashback would reduce the overall cost but found that my cashback was not paid and no explanation given. I booked my flights as the price was really competitive however 2 weeks before we are due to fly I have been told that our connecting flight from Dubai to Sri Lanka is going to be 18 hours later instead of the 2.5 hours which was originally booked. No monetary gestures or compensation given as per their t's and C's apparently, we just had to rearrange and pay again for the first few days of our honeymoon ourselves. Come on Quidco, remove Travelup from your site as it appears that no-one actually receives cashback from this company. I agree, completely false advertising!

Overall rating 2.5 stars

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Overall rating 1.5 stars

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