Very Poor Product and Customer Service
Ordered a Christmas Gift, which granted arrived in a timely fashion but on opening, revealed one caddy of tea bags, instead of the 2 for 1 as had been offered on the website and also the tiniest teaball, not at all representative of the product shown on the website.
Definitely not value for money and on ringing the customer service helpline, was told that if I want to return the package, I have to send it at my own expense. A disgrace that they don't follow the example of most other online retailers and offer free returns.
Will never use them again and certainly would never recommend them to anyone else.