I ordered an item featured prominently on their website in Early November so that I would have it by Christmas. Several days later they called (which was very nice and professional) to tell me they were out of stock on it until the new year.
FYI, the item was Nattou Rocker Rose the Elephant
Its still being featured on their website with no out of stock disclaimer
However, from the phone call I was able to change the order to a similar one, Nattou Rocker Charlotte the Giraffe. However, I was told that it too was out of stock, but I was assured it would be in stock and delivered before Christmas.
I find it odd then that the website says the Charlotte the Giraffe is available for shipment within 6 days
So just be aware with these guys that what they have on the website may not match reality