Search results for

Sorry, we can't find anything to match that

seangeddes88356 wrote on 22 June 2017

Cashback is misleading

The only reason I ordered the mobile via Unshackled (rebirth of Phones4u) was due to the £25 Quidco cash back. The price of the actual mobile was exactly the same as all other retailers on a sim free purchase, which is what made the cash back stand out. I ordered via Quidco and the purchase was tracked, only to be declined a day later! I subsequently raised a complaint. This was taken up with the retailer and they have come back offering £5. Well that's great but its a long way off the £25 that was the original deal. I took no other special offers and the purchase was standard, so there can be no excuse for not honouring the cashback offer. The decision however I am told is final and I just have to accept that. All actual interactions with Unshackled were spot on, customer service helpful and the phone is excellent and I would happily use them again in the future. I wont however be bothering to try for any other cashback offers via Quidco.

Overall rating 3.5 stars

Reviewer's avatar

user2038438 wrote on 09 February 2017

Cashback declined with no reason!

BEWARE! I purchased an iPhone 7 with unshackled via quidco for what looked to be a great cashback reward, that cashback didn't track in the first instance so I put in a claim, the claim was declined, I've investigated and bee told 'Quidco have not been seen as the last referrer.' As a premium paying customer there's nothing better than being penalized by the technology!

Overall rating 3.5 stars

Reviewer's avatar

Jimmy67 wrote on 05 May 2017

Don't Waste Your Time

The site has competitively priced phones but don't expect any cash back. Mine was tracked one day, then declined the next. I hadn't even received my phone at that point

Overall rating 3 stars

Show more reviews

Overall rating 3 stars

Read about what our other members have experienced with Unshackled

Advertisement

Cashback not available

https://www.quidco.com/