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fretwellian wrote on 31 August 2016

Declined cashback

I made a claim and they gave a reason to Quidco that the order was cancelled, returned or amended. This wasn't the case so can only assume they are avoiding paying. The price was only cheaper than elsewhere with the cashback. I'll be shopping elsewhere in future.

Overall rating 2.5 stars

mCurle wrote on 12 September 2016

Declined Cashback

Ordered a couple of lights with LED bulbs from this retailer last year. Whilst the delivery was quick, one of the bulbs arrived completely smashed. To their credit this was replaced promptly. What was unforgivable however was the protracted saga in trying to obtain the cashback via Quidco, this was eventually spuriously turned down by Value Lights on the flimsy premise "because you did not meet the terms and conditions of their offer". Given there are other retailers selling the same items for similar prices, this attitude makes it very difficult to justify shopping at this store and I for one will be taking my custom elsewhere in future.

Overall rating 1.5 stars

Overall rating 1.5 stars

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