Search results for

Sorry, we can't find anything to match that

nHamilton30795 wrote on 02 May 2018

Declined for no reason

Took way longer to track than it should have then declined for no reason. I appealed but they still declined saying I hadn’t met the terms and conditions. I’ve checked the conditions and I certainly did meet them. Utterly disgraceful clearly use this to get people to order then just decline everyone’s cashback

Overall rating 2.5 stars

quidkew wrote on 27 April 2018

Not Good

First, the product: It was OK, but the additional RECOMMENDED parts which I also purchased (pop-up waste pack etc.) were incompatible with the bath and I ended up having to buy other parts to make it all work together. I was also given incorrect information (by phone) regarding the connections necessary for the taps. If you want to buy a bath or shower from Victoria Plum, just get those and buy all the other parts somewhere else when you have found out exactly what you are getting! Second, the cashback: Forget it. My cashback first of all tracked at the wrong amount, and then six months later was declined altogether because "Quidco have not been recognised as the referrer for this purchase". Well, I am very careful about my cashback purchases. I do all my investigation of both the Quidco offers and the retailer's products on my desktop, and only when I am about to buy I fire up the laptop, open a browser, destroy all my cookies and then use Quidco to go through to the retailer and make my purchase. There is no chance of any trace of anything other than my clean connection to the retailer via Quidco. Frankly, having seen the other reviews for Victoria Plum it seems that the cashback is a complete myth - I am surprised that Quidco are still prepared to promote them! Bottom line: I wouldn't use Victoria Plum again, and if anyone wants to, don't expect to get any cashback.

Overall rating 2 stars

phenergn wrote on 05 April 2018

Tracked at wrong amount, then declined for no reason

Victoriaplumb was offering 8% cashback when I made the purchase, but on an eligible purchase value of 585.12 (before VAT and delivery) it tracked just 17.55, or just 3%. Then after 2 months the cashback was declined, even though everything about the purchase was above board. I ordered a full bathroom suite, and I'm generally happy with it. One of the items was missing from the delivery and another was damaged on arrival, but they replaced both without quibble. It's not premium quality, but I'm happy for the price. Just don't bother counting on cashback from Victoria Plumb, you probably won't get it.

Overall rating 2 stars

Show more reviews

Overall rating 1.5 stars

Read about what our other members have experienced with Victoria Plum

Advertisement

Cashback not available

https://www.quidco.com/