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nHamilton30795 wrote on 02 May 2018

Declined for no reason

Took way longer to track than it should have then declined for no reason. I appealed but they still declined saying I hadn’t met the terms and conditions. I’ve checked the conditions and I certainly did meet them. Utterly disgraceful clearly use this to get people to order then just decline everyone’s cashback

Overall rating 2.5 stars

matthews75734866 wrote on 11 October 2018

NO chance of cashback

Waited nearly a year - and have now had my cashback claim declined... Not worth using! Advertise 5% cashback but when it comes to it, they don't want to pay out... Avoid... Products ok, although a year on the toilet seat has had to be replaced and the paints coming away - buy cheap buy twice! avoid avoid avoid avoid!

Overall rating 2 stars

quidkew wrote on 27 April 2018

Not Good

First, the product: It was OK, but the additional RECOMMENDED parts which I also purchased (pop-up waste pack etc.) were incompatible with the bath and I ended up having to buy other parts to make it all work together. I was also given incorrect information (by phone) regarding the connections necessary for the taps. If you want to buy a bath or shower from Victoria Plum, just get those and buy all the other parts somewhere else when you have found out exactly what you are getting! Second, the cashback: Forget it. My cashback first of all tracked at the wrong amount, and then six months later was declined altogether because "Quidco have not been recognised as the referrer for this purchase". Well, I am very careful about my cashback purchases. I do all my investigation of both the Quidco offers and the retailer's products on my desktop, and only when I am about to buy I fire up the laptop, open a browser, destroy all my cookies and then use Quidco to go through to the retailer and make my purchase. There is no chance of any trace of anything other than my clean connection to the retailer via Quidco. Frankly, having seen the other reviews for Victoria Plum it seems that the cashback is a complete myth - I am surprised that Quidco are still prepared to promote them! Bottom line: I wouldn't use Victoria Plum again, and if anyone wants to, don't expect to get any cashback.

Overall rating 2 stars

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Overall rating 1.5 stars

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