Ordered Feliway diffuser and refill, the first time I have used Viovet. I hadn't heard of them previously, so was not expecting too much, but their dispatch time was same day as the order was placed, and the pricing plus postage was very reasonable (the items were on a special offer) compared to other suppliers. (Royal Mail 2nd class was free on a £30 order). The items arrived only a few days after placing the order, and I have today received the cashback, 3 weeks after placing the order. Very happy, and will use Viovet again.