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user2516670 wrote on 11 September 2017

Virgin trains - very good

I've used Virgin trains to book all my rail tickets even when not travelling on their actual trains. Also their customer service is first rate.

Overall rating 5 stars

scotia1234 wrote on 11 September 2017

Slow payer

Love Virgin and try to purchase as many train tickets through their website as possible however they do take a long time to pay cashback.

Overall rating 3.5 stars

Jeanieallergy wrote on 29 August 2017

Cashback declined...

Cashback was declined, giving the reason that I had cancelled or in some way changed my booking, which was untrue. Disappointing.

Overall rating 3.5 stars

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Overall rating 2.5 stars

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