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0402steven wrote on 07 February 2019

Great at selling lenses - not great at honouring cashback deals

Been using Vison Direct for well over a year. Pricing is competitive and speed of delivery second to none. Inconsistent at paying cashback, initial 10% earned was declined with no reason, and subsequent purchases at the existing customer rate were initially declined. Overall good service from them, but if you're going to entice me to purchase with an offer of cashback that you then renege on paying, them I'm afraid I'm off elsewhere. Edit: Since posting this review,

Overall rating 4 stars

user2438245 wrote on 23 May 2019

Not honouring cashback and lying about reasons for rejecting it

I liked the company - reliable and fast service but lying about cashback claiming that promotional code was used which is not true. I will be using other providers better as paying cashback as prices are similar.

Overall rating 3.5 stars

Overall rating 3.5 stars

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