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megsam31057 wrote on 13 September 2017

Vodafone broadband

Good service so far no problems on average getting download speeds of19-27 mbps not at least 32 mbps they said I would get in my area still good value

Overall rating 4.5 stars

mitreklov wrote on 07 September 2017

Service Ok but no cash back

The switch from BT to Vodafone went without a hitch, router arrive in good time and the service has been good and stable since activation. But, the £100 cash back for Fibre 76 that was ordered has been declined, despite all the criteria being met. This seems like misrepresentation or fraud if you ask me. The least they could do would be to offer an explanation, but no, that seems like too much to ask. No impressed. If your decision to order from Vodafone is swayed by a cash back offer, be warned you may be disappointed.

Overall rating 3 stars

neilbob wrote on 21 August 2017

Good fibre, no cashback.

Got fibre 38 and can't fault it since it's been connected. Mostly get the advertised speed and never loose connection. The order process and dealing with customer service wasn't the smoothest. Like not getting the router until after the start date. The cashback didn't track and after a claim was made it was declined.

Overall rating 3 stars

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Overall rating 3.5 stars

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