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deleted_4959661 wrote on 25 March 2016

6 months to get cashback owed and only after Quidco claim and intervention

I'll keep it brief and to the point as I've wasted enough time chasing this company already... Bought item (circa £1300), cashback tracked, retailer declined cashback stating 'not payable on sale items'. That's not what I read before buying nor is it still what they're advertising on here. I opened a claim, Quidco found in my favour, retailer still didn't pay up. Bought item in September 2015, cashback only just today (6 months later) paid by Quidco on behalf of the retailer. The item I purchased was/is fine, it was packaged well and delivered promptly so if they're the cheapest for what you're looking for anyway then in my experience there's no reason not to buy from them. However, if you are relying on the cashback coming through in a timely hassle free manner then you have been appropriately advised of my experience.

Overall rating 2 stars

Overall rating 2 stars

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