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Reviewer's avatar

robbo3611 wrote on 23 July 2018

Declined Cashback

Product ordered. Product delivered. Product built and sitting in my back garden. Didnt track on quidco, raised a claim which was refused because I "Returned or exchanged my product". I like Wickes as a store, they always have what I want and usually at a good price but reading the reviews they clearly have issues with giving money back via quidco. Quidco should be looking into this, after all, we pay for this service dont we?!

Overall rating 3.5 stars

Reviewer's avatar

ChrisJCham wrote on 19 June 2018

Ex VAT value for cashback

Be aware, the cashback is for the amount before VAT and excludes delivery and other charges, so may be lower than you think. Otherwise, not a bad service and the products are usually good.

Overall rating 3 stars

user1478933 wrote on 16 August 2018

Cashback declined

Followed the correct process for an online order. Wickes mess up by having stuff showing as available online and then letting me know it’s out of stock by phone. I said I’d wait till all goods in stock before picking up. Now they decline cashback - I have proof of purchase and it was them who messed up. Tempted to return goods on principle! Not impressed.

Overall rating 2.5 stars

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Overall rating 2 stars

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