Asda is the UK's second largest supermarket, offering a wide range of produ...
Asda is the UK's second largest supermarket, offering a wide range of products and services including groceries, to CDs, DVDs, Games, Contact Lenses, Flowers, Grocery, Gifts and Photo services, all online. Large savings can be made by using a Asda voucher code and additionally by obtaining cashback.
Asda has been voted the Lowest Priced Supermarket for the 12th year running. Shop at your convenience and have everything delivered to your door when it suits you! Tailor make a list of favourite items, meaning that doing a grocery shop the 2nd time is even easier than the first! Amongst the other products and services they offer is a full line of George clothing, electronics, entertainment products and home furnishings via Asda Direct. To obtain the best prices, use one of our Asda voucher codes or cashback offers.
Check the left hand side of this page now to get the most up to date Asda promotional codes.
- This offer was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
I have had bad experience with Asda direct as well as Asda grocery. They always either refuse or never pay your cashback amount. Such a hassle. Dont understand why advertise something you dont want to do. Very disappointing.
Not yet received cashback from Asda Direct (will live in hope) but really want to comment on the poor cashback service from Asda Grocery (can't seem to be able to review Asda Grocery for some reason). Have numerous transactions tracked dating back to nearly a year ago (from the time that you did receive cashback for repeat purchases) but none have been paid. Don't even bother to use Asda Grocery if you want cashback - it will probably never get paid. ps. and if you need a VAT receipt you have no chance, Asda don't even bother to respond to your emails.
I bought from Asda because the storage boxes I wanted were cheaper than elsewhere especially due to the cashback. The transaction was completed however my cashback was refused. I have appealed but still not heard anything.
I ordered and paid for four books from Asda. The following day I had emails saying two books were out of stock and I would be refunded. Surely they should have been marked as OOS if they were not available rather than taking my money. Two days later I received another email saying my parcel (singular) would be delivered today and when it arrived there was only one book. Having checked my order status on their site, there was only one tracking number, so there's no other parcel coming for me. I will never buy from them again.
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They don't pay cashback, and their customer service is awful
They're basically all about the money and less about the service. Probably because the staff are overworked these days and don't have the time to process orders online, in-store.
They sent me a damaged kettle, then it took me an age to return it in-store as they said they don't accept online returns in-store, when they quite obviousely state online that they do. Anyway they finally arrange a return, but then can't organise me a replacement, so I had to buy a new kettle and wait for my refund to get into my bank account. Very poor customer service. If I hadn't stood arguing in store I wouldn't have gotten even this minimal level of customer service either... They were ready to send me home to sort it out with a courier myself.
Anyway on top of this they have managed to not pay me my cashback for the kettle, which is understandable, but also the other items I purchased along with it, which I certainly did not return.
My cashback was canceled leaving them in pocket and basically blatent liars. It's a tiny amount of cashback anyway, if I were you I would shop somewhere else, for less hassle and more cashback.
March 2013... ordered twice in November 2012... 4 months later STILL NO cashback from either orders...
Oct 2012... I was waiting on a Tumble Dryer which was out of stock so it didn't have a 'buy it now' option on there site. I put my mobile number down so I get a text for when it is back IN stock.
Several weeks later I get a text to say it is back in stock. I go on there website and the 'buy i t now' option is available. 15 mins later I purchased it no problem. 4 HOURS later they decide to email me & say the order has been cancelled due to the item not being in stock! I ring them straight away & the lady says "first come first serve" & the item MAY be out of stock again. I tell her to PLEASE check and she says it STILL is in stock & couldn't figure out why it was cancelled.
Today is 4 days later & the item STILL is IN stock! Yet I cant purchase via Quidco as the order keeps getting canceled & the only explanation I get is the same as what I mentioned above.
Surely it doesn't take a genius to figure out why. The Tumble dryer is £337.
Asda has never disppointed me. Great products with great service.
I use the Collect Service, and they are always of great help.
Sometimes I wish they had all their products online which is not always the case.
Plus cash back one can't beat it
Cashback took 11 months! I like ASDA as they are cheap comapred to many other retailers however they still use Yodel as a courier - we ended up with a cracked TV screen which was also left at another address without being told. Will not order with ASDA again until they change couriers.
product was fantastic, the delivery was prompt and cashback tracked almost immediately. However they took almost a year to pay the amount. it never went to confirmed stage either. it stayed as tracked and then got paid eventually.
at their prices, even delayed cashback makes it worthwhile for sure.
Would recommend ASDA Direct in general as the prices as good and deliveries arrive in just a couple of days. Being able to pick up items in your nearest store is a real boon if you work long hours like I do and are rarely at home to receive parcels.
But tagging this retailer as "faster paying" is misleading, to say the least. Three months after the sale tracked I'm still waiting for it to confirm, let alone pay. Another "faster paying" retailer confirmed and paid the cashback in 3 DAYS. ASDA, you could really do a bit better in the speed front. "slower paying" might be a better way of describing you!
I would like to alert you to what appears to be a reluctance to pay up, as we borought a wahing machine back in Oct2012 and still have not had the cash back. I have tried to pursue the issue through Quidco, but still have heard nothing. A poor service from both organisations.
Still no payment since my April 2012 sofa purchase. Lets hope for a payment before April 2013 !
No problems with the Sofa quality or delivery from ASDA - just a poor show regarding cashback. Would expect more from such a big firm so dont rely on it.
I always use Asda direct for cheap good quality kids clothes and great deals on nappies, wipes etc. Delivery always arrives quickly, often faster then estimated delivery time. Cash back tracked and paid prompty.
Ordered something in May (furniture) and my claim has been declined 3 times now - no reason why. It tracked as soon as I purchased the sofas but for some reason (even with sales order references being supplied etc) Asda don't seem to honour their word. Odd that. Avoid!!!
Its been over a year and they havent paid my cashback yet! Initially the order didnt track. After I submitted a claim it took them over a month to get some updates on it, another 90 days to track it and then another 60 days to pay it out or something. All I remember is that I got partial cashback on my items after 6 months and the remaining it still with Asda! Terrible!
All good except I wanted a shorter delivery slot suited to when I would be available.
To accomodate their timing I had to leave a note signing for the goods in good condition even though I was not there to check / receive them. Also there was a potential security risk as I had to leave my garage unlocked.
well easy to use online , good they send u txt and email to collect , only down side is there is no one place to collect at photo bit so ur stuck in massive que with everyone else took me hour yest was not impressed ! why cant they set up a separte till how hard would it be !
Good service for the stuff I ordered, but I have one claim from July still outstanding for cashback, and one from a few weeks ago that's not even tracked. And ASDA are supposed to be faster paying. Good for a deal, but don't expect to see any cashback any time soon.
The Laptop we purchased was spot on and arrived within days. However almost 6 months later I am still waiting for cashback and ASDA are supposed to be a faster payer. Would hate to see what it would be like if they weren't
I have ordered a number of items on numerous occasions from Asda Direct via Quidco and it's all been tracked but there simply has not been any payment made in the several months since I submitted the orders.
Took 10 months for a £10 cashback. Stocking! Got it in the end, but it didn't seem worth the wait for such a relatively small amount of money. Just glad I didn't have to wait 10 months for my groceries to be delivered.
Product I ordered is fine, but for some unknown reason it didn't track with Quidco, then ASDA refused my cashback claim falsely stating "'The order reference provided has been used in a previous enquiry"!!.
Quidco are going to chase them up on this, but they should not need to.
As such I cannot recommend using Quidco with them.
i bought 2 3ds through asda direct,payed for next day delivery,waited in all day with no parcel.i ring asda for them to tell me they had lost my items....i eventually got them a week later.oh and they have declined my cashback aswell.will think twice next time