John Lewis offers

Sorry that previous reviewer had problem with price matching but my experience has been totally different and I have price matched a couple of items with no difficulty, and have saved at least £100 by doing so. I have also taken an item back to a John Lewis shop when something quite minor had gone wrong (a small crack had appeared) and was immediately offered a replacement or my money back. I will always buy from John Lewis when I can because I have always found their customer service second to none.

Thought this is meant to be a cash back website they are one of the most expensive companys and no cash back poor.

Annoyingly they don't offer cashback but I buy almost all the white goods through them anyway. I would rather have extended guarantees they offer as standard and a peace of mind that customer service is top notch than get £10 cashback. They matched the price on my Bosch fridge without problem and when the last chest of drawers on sale arrived with a fault, they knocked off £60 which was way more than 10% usually given. I love John Lewis. Sadly they don't offer cashback but I can live with that.

I found the same cooker displayed in a rival Edinburgh shop £50 cheaper, and the JL salesman said they'd match it - but it needed approval. What they then claimed was that because they were offering a "**FREE**" two year guarantee on all cookers at the time, that meant the items were not identical and they needn't price-match! So I bought it elsewhere.......EVEN cheaper, as I chose to order via the internet! It wasted three days of my time, though, while I waited for their answer.

John lewis is and has been my favorite store for 30 years.. problem is in this day and age their prices are far from good.. Annoyingly despite their so called price promise, they wont price match the deals in their own stores.. yes really.. product in Cheadle one price.. product in Manchester Trafford Centre £50 more.. their advice? the price match was a "local" retailer and the price match doesnt apply across the company! Add insult to injury, not only can I buy the same products for less, get them delivered free (no £50 minimum) I get cash back too.. John lewis, take note.. you are a great shop window for the products I now buy elsewhere!

I was about to boy a desktop pc from John Lewis but when I found they didnt offer cashback I went elsewhere