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johnlewis.com has over 250,000 products to choose from; men's and women's fashion, new technologies and beautiful pieces for your home from John Lewis and well-known brands.
John Lewis was named 'Best Retailer' at the 2014 Which? Awards for the second year in a row.
Like all their shops across the country, they offer free extended-guarantees on TVs, computers and white goods, and free delivery on all orders over £50.
Free standard delivery on all orders over £50, free next-day delivery to any John Lewis or Waitrose shop with click & collect (selected items, see product page for details), Collect + at over 5500 local shops nationwide, free returns on everything, and free 5-year guarantee on all Televisions.
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The website is good and the speed of free delivery to my local Waitrose store is excellent. Items are usually very well packaged and the free returns process via Waitrose or in a John Lewis store is straightforward and reliable. I'm just disappointed that my purchases with reward coins have never tracked and I've never been able to raise a claim for missing coins via Quidco.
I love John Lewis and order from them regularly - whenever I can make up an order to the level for free collect in store delivery. So far, out of 5 orders since Christmas, the coins have tracked just once, giving a 20% success rate. Come on John Lewis, you can do better than this and, more importantly, your customers have come to expect better from you than this.
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