Mobiles.co.uk offers & cashback

I had a good experience recently. Got Note 2 on 26 per month deal with upfront 99 and got cashback of 27. So paid 72 effectively. And I get unlimited minutes, texts and 1 Gig internet. So very happy!

used this company about 15 times over last 8 yrs or so, always getting cashback through quidco on time and also cashback through redemption from them too, the numner of 12 months free line rental and free phones i have had is mega, basically they gave me a free phone and free calls and txts for 12 months for several years on the trot

It took 1.5 years from initial tracking to get this cashback. It was declined originally after been tracked and thank you quidco for chasing the cashback

I have used Mobiles.co.uk on numerous occasions without any problems and cashback had always been reliable. However, on this occasion they declined the payment saying that I cancelled my order (definitely didn't). It took many emails and lots of quidcare updates but eventually I have received a confirmed status 5 months later. Persistance paid off. the actal service and value from Mobiles.co.uk was great.

This is the second time I used Mobiles.co.uk The first was tracked and confirmed within 3 months, the second, unfortunatley was not so quick. It took 12months to confirm to cashback and only with the help of the Quidco team. Everything else in the transaction was fine, and I would recommend. But as with everything else, DONT just buy for the cashback, you will get it eventually but make sure its the right price first.

A1 Company. Never had any problems. Always got quidco cash back ok and the redemption cash back too. Just orderd another phone through them, got 4 on go at minute. You just need to be on the ball and organised sending your claims in, which can be done via email in a couple of minutes.

Used these many times for contract phones for business and family, always have the best deals by far, fast delivery, normally next working day. The most recent transaction didn't track so I opened a claim, it was then tracked and paid within 4 weeks. Cant complain at that service.

As you can see above I have been honest about the service, the product and the delivery. My problem is with the tracking and lack of customer service. Ordered a pay monthly phone with £27 cashback. However, mobiles.co.uk are claiming it tracked to someone else's account and that it is all my fault because someone else used a computer in my bedroom that only my wife and I have access too. Or that I am so stupid when it comes to computers that I must not have cleared my cookies or history and this is to blame for someone else getting my cash back. I would publish a copy of my CV here but suffice is to say first in my school to pass computer O level when they brought it in the early 80's. Can programme in several computer languages, have built hundreds of websites and been fixing and installing computers since we did actually fix them with soldering irons, but now I am a IT Manager with a budget of 25 million. So they admit I bought a phone and have a 24 month contract with them but they paid my cash back to someone else and so tough. Insult to injury they are spamming me with offers and have also asked for a review on Revoo. I have had to raise a cashback claim for the missing £27. Quidco no help they are saying tough as well. So will be taking legal advice as to how valid the 24 month contract is. I hope the answer is contract not valid and I can say tough.

A short delay before starting but then every thing went very fast. Much quicker than expected. And the cash is in my bank.

Ordered a pay monthly phone with £40 cashback. However, it only tracked at £27. This £27 was paid within 4 weeks to me, but I have had to raise a cashback claim for the missing £13. And according to the site, this will take at least 90 days to process. I think mobiles.co.uk falsely advertise higher cashback payments and hope that most people won't bother checking the cashback or claiming back incorrect amounts.

Upgraded on 4th February, status of the cashback changed to confirm on 23rd February. This is on top of usual excellent service by Mobiles.co.uk Will buy again for sure!

We bought an iPhone 4S from mobiles.co.uk in mid December, then a second one a couple of weeks later. Delivery of phones was OK, and the first phone tracked just fine. The first phone paid out within 4 weeks. Unfortunately the second phone did not. Whilst it did originally track, the claim was declined and a subsequent appeal was declined. Very annoying because I followed exactly the same procedure both times. Feel a little cheated out of my £27.

Mobiles.co.uk had deals far superior than anyone else including Direct and Phones 4 U and Car phone Warehouse

Went in not expecting the greatest service as it was such a good deal, cashback tracked and paid within 2 weeks, cant complain!

The service from mobiles.co.uk was very good - I got a good phone on a contract that suits me at a decent price (once cashback was factored in). Delivery was quick, although the phone was loose in the box - didn't seem harmed by this, in fairness, and the courier used couldn't be faulted. Strangely, the Quidco cashback tracked but was then declined. For no apparent good reason. Naturally I raised a claim, and Quidco were on the case. Today, nearly a couple of months later, it seems Quidco have received the cashback. The deal I signed up for also features cashback direct from mobiles.co.uk, starting in two months time. I can only hope they stick to their side of the bargain and honour these further cashback amounts.

Bought an iPhone on the 6th Dec and got paid on the 27th Dec so that was a fast turn around. Web site stated phone delivery would be delayed by a week due to huge demand but then got the phone delivered 2nd day after ordering. Missed out on the free handset deal on this one so had to pay £50 which makes line rental about £28 effectively and heard that O2 plan to raise line rental for all in Feb which will be unfair if that happens to me seeing as this is a new contract and I am tied in for 24 months so lets see how that goes. Also went to O2 store who signed me up to an NUS deal and stated that they will give me £50 back in about 3 months so that will be nice if it comes through. Ordered a phone previously on same deal with free handset but that did not track so have raised a claim which Quidco had to wait a whole month before they could submit to Mobiles.co.uk which does not make sense so still waiting on that one. ****UPDATE***** 05/02/2013 Raised a claim for my first iPhone with £50 cashback that did not track automatically. Took a while before Quidco could send the claim to MOBILES.CO.UK which is odd, why can't this be sent through right away so that you can solve problems asap? All said the claim eventually went through and I can see now that the claim has been accepted so just waiting for Quidco to transfer the money - So great news and two purchases both accepted so builds confidence that means I will deal with MOBILES.CO.UK again.

I have dealt with mobiles.co.uk several times now and have never been disappointed ,good deals good cash back deals I'm sure I will deal with them again

Very happy with my New Contract, I would recomend this company to everyone interested in a new mobile phone contract.

very quick cashback, recieved in less than one month! very pleased and great customer service also, would highly recommend. thanks

Fast delivery (I was expecting it to come on Monday but arrived first thing on Saturday. I couldn't have been happier :D). The cashback was tracked within a day and was confirmed within 3 weeks. I would recommended using this retailer.

Excellent on line deal so ordered iphone late on Thursday. Was thinking that order would probably arrive Monday/Tuesday and that I would need to work from home. However, courier arrived with phone 12noon on Saturday - I couldn't have been happier. Had been able to track the order online and was pleased to see the regular updates. Site was very easy to navigate and informative with regard the steps and process. Recived email to say order on the way so no chance of being out when it arived. For me, it worked like a dream and would deffinite use them again.

Tracked within 6 hours, and cashback confirmed within 3weeks! The product also arrived very quickly! Highly recommended cashback merchant! Enjoy!

2x£50 Cashback from 2 separate contract orders confirmed in less than 2 weeks - fantastic!!! Just make sure you cancel the included (you can't decline it) free trail of Gadget Helpline or cancel the DD when they set it up. Not giving the option to remove this is annoying but I'm sure it contributes to the great prices so consider it a necessary evil. Overall, extremely pleased and would recommend.

ordered and item delivered a day before time stated. ordered thru web so all went ok with emails and text alerts.

Great mobile phones deals with super fast deliveries and great customer support. Fast Quidco tracking and payments confirmations. Thank you

be carefull sometimes the cashback does not track on Quidco. Keep order number and time of order. I have experienced this on a few occassions

Thank you for an easy pleasant transaction. Received quick, Well packed.Really pleased with product. Definitely recommend to a friend.

....very nervous about this as the price for the contract and Samsung S3 was excellent. Cashback changed overnight from £27 to £40 much to my amazement when it tracked the next day. Spoke to a salesman about a minor detail on the contract and unasked, he then authorised a refer a friend fee to a relative because of something I mentioned. The phone arrived exactly when they said it would. Er.. That's it really, just went totally smoothly both for me and relative. It was scarily flawless. Just waiting for my payout....

Purchased a sim only from this retailer tracked within a few hours and paid within a month, would recommend to anybody wanting to earn quick cashback and a great service.

Ordered i phone 4s for christmas on the 21st November 2012. Constantly could not get through when trying to chase up and had no response from them till January 2013 to say that there is a problem which we are in process of sorting out but again did not return call when they said and now cashback declined very disappointed with service and will be looking at alternative suppliers in future.

I saved a fortune by upgrading my O2 monthly contract through mobiles.co.uk depsite warnings from online reviews of the site, and from O2 themselves. They couldn't match the deal or get close to it, so I took a chance and won!! I found the whole mobiles.co.uk experience was simple, smooth and went without a hitch. Phone/upgrade ordered, it arrived the following day as promised, I've had no problems since, and the cashback has just been confirmed. Very happy.

Excellent delivery times and the also follow ups of order by email is excellent. Cashback via quidco is tracked promptly and no problems with receiving it. Retailers cashback scheme is also very good. They send you an email with exact months for cashback. This is also available on their website through an login account. Had an discrepancy between the email they sent and the actual cashback months mentioned on the online account due to which one cashback getting rejected. One phone call of a few minutes explaining the situation and the CS checked the email and the online account and apologised and raised the cashback cheque immediately. Cannot fault CS due to a technical error especially when they remedied the error witout any fuss. Highly recommend,

The poor reviews for this retailer have two themes; Poor customer service & slow quidco cash back. The poor customer service (and cost) can be avoided by sending all queries via e-mail, then you have a log of their replies and the slow cash-back is nearly always a ploy (in my opinion) to avoid paying out. On 4 of the 8 occassions I needed to chase it up. WRT the cash back deals they are straightforward, just e-mail them a pdf of the required bill (which is detailed on your account online with them) within 60 days, within hours they acknowledge its receipt and normally next they they confirm compliance with the cash back T&C. Cheque arrives 3 to 5 weeks later, simples !!

Excellent fast service, mobile arrived the following day, no hitches and payments taken as they said it would be and quidco cash deposited rapidly

placed an order last week for a Christmas present and my order tracking said the phone was on the way. However, no phone arrived and when I phoned up today to enquire about the delivery I was told that they were still waiting for a check to be done and that they realised they should have contacted me. when I cancelled, they were not even surprised or apologetic and made no attempt at getting my business - I suspect they didn't even have the phone and my cancelling solved their problem. A strange company, be wary when dealing with them.

Overall Excellent and more than expectations God very Competitive Price and Cash Back offer was brilliant. Very Happy to deal with and recommend to every one.

I received the cashback from this company within 3 weeks - delighted with the service and the phone. The phone arrived very quickly. Would recommend.

They were very good, no problems with the order or delivery. Would recommend and use again. Customer support was excellent and the site was easy to use. I have received one lot of cashback so far and this was very quick.

My first quidco purchase, great stuff too, tracked after a week or so. Still waiting for payment, but i have every faith it'll come

I ordered an iphone for next day delivery. It didn't arrive and tracking showed it to be at YODEL. 1 week later, after I had made numerous phone calls to YODEL and mobiles.co.uk I still had no phone. Next day I called them and told them I had had enough and wanted to cancel the order. They confirmed cancellation by email. I thought that was the end of it but on checking my bank statement a month later I noticed a payment had gone to Gadget Helpline. I called them, explained what had happened and requested refund. They refused without contact from mobiles.co.uk so I called them. I was told that it was my responsibility to cancel gadget helpline and they would check their phone records to see what I had been told. They called me back to say they couldn't trace call so they would have to refund me and I should expect a cheque within 6 WEEKS. I do not rate this company's response very highly! I have had to pay for several phone calls at premium rate, listen to loads of pre-recorded music on their expensive lines and now have to wait for my refund.

This company offered very good service with a wide range of mobile phones and plans. The phone arrived quickly and the plan and phone wasvery good value for money.

After submitting a claim with all the details needed and waiting, it was declined. £50 cashback is a lot to lose and for this reason I will not be using Mobiles.co.uk again for future purchases.

Such a poor service from this retailer, i had to chase my cashback 4 times and send proof of my invoices etc. Mobiles.co.uk customer service is rather poor too, you spend hours on hold. I would never use them a again.

Took 10 months from initial order to receiving cashback payment. Retailer is supposed to be on the 'fast payment' scheme. There were no problems with my order, it tracked correctly but for some reason took 10 months!

Excellecent service all round from the ordering, through to delivery. The website was very easy to navigate around and the comminucation from mobile.co.uk was up to date and accurate. Would recommend them to anyone. in fact I have been singing their praises to all my friends.

Very quick delivery, good choice of rewards with the phone contract. Fast payment of cashback. Would use again in future.

Highly recommended Retailer - Bought from them many times over the years and great service. Would definitely recommend to a friend

Very good,tracked instantly, confirmed quickly and will be paid hopefully.a very quick turnaround. Very good deal and a very good retailer.

Great deals...but really shoddy customer service. With 1st phone have hadto constantly chase cashback claims, but they have always paid up. Ordered another phone on contract week before last - used Quidco for £40 cashback. Have had to chase phone when its not arrived and have finally received a week late....but now the cashback has been declined..cheek! Have raised a cashback claim and they know I have the phone so suspect like always I will eventually get the money. If you use this lot be prepared to keep chasing!

Blocked cashback first time, and delivered to wrong address.. but did get product eventually, and looks like cashback has finally come through 3.5 months later.

As per the title, it took 11 months for this cash back to be confirmed. Unbelievable! It marked as tracked but did nothing so I had to chase it up on numerous occasions. Disappointed as they are a good retailer.

service great and phone/contract easy to sort out. didn't track initially so had to claim which took a while (2 months) but paid promptly after that

I ordered a new Samsung Galaxy S3 after getting a competitive price with the added bonus of £27 cashback through Quidco. That's the positive bit. On the downside, it took over 2 weeks for my new phone to arrive after e-mailing to chase delivery (which itself took a week to obtain a response), 3 phone calls (at 10p per minute plus network calls) costing over £25 in call costs and over an hour on hold waiting to get through to Customer Services; not to mention the frustration and inconvenience. In the meantime my first rental bill arrives from my new network provider for a phone that I have not received. I eventually obtained agreement that they will send another phone but that I would have to obtain my own SIM card as they are unable to send out a second one. When the phone eventually arrives, it was the wrong colour. I e-mail again (I'm fed up telephoning Customer Services and having to wait on average 30 minutes to get put through - not to mention the cost) to advise I don't have what I ordered but after 4 days I gave up waiting for a response and decided to just accept what I had received. To be fair to Mobiles.co.uk, they have offered to refund the cost of my calls and the cost of the rental for the period I did not have my phone but on requesting some form of recompense for the time, inconvenience and frustration this has caused in trying to resolve, I am offered a screen protector and a hardshell case - amounting to the value of about £5 ! Would I recommend them? Only if you are price conscious and are prepared to go through the frustrations of their Customer Service if things go wrong; otherwise no.

I placed my order on 2nd October. The entire transaction was quick and efficient and the Quidco cashback is confirmed already! Brilliant!!

Not used the website before, but was drawn to the £25 cashback! The offers on the site were very good, with the ability to obtain a quality (new) smartphone for free on most tarrifs. The tarriffs are also good value for money providing amble minutes, texts and data. Overall, very pleased

Everything was great with them. Recived phone next day and everything else has been spot on. Will be recommending freinds, family etc

Tracked & Paid within 2 weeks - awesome! Mobiles were very quick with delivery and I would definitely recommend them to others!

Good experience with this company, I read a few bad reviews but don't be put off. Would definately use again.

I took out a Iphone 4s contract via mobiles.co.uk back in July. I did it through this company as they were offering £100 through Quidco. Unfortunately they are refusing to pay it - avoid if the only reason you are using mobiles.co.uk is for the Quidco cashback - it wont be paid (if it is an enhanced amount)

They offer awesome deals and great cash back amounts. Check out their iPhone 4s offers too as they're the cheapest around.

I have bought 2 phones through Quidco and both tracked correctly and were paid within 6 weeks. Their Cashback deals are good as long as you read and follow the rules and claim your cash on time. One mistake and you end up losing a lot of money.

Great prices, not so good/fast to pay cashback or respond to queries. Purchased in June, raised claim as not tracked, had to wait till 25Aug for claim to be sent to mobile.co.uk. Now it is the 14 Oct and still no resolution.

Great prices, not so good/fast to pay cashback or respond to queries. Purchased in June, raised claim as not tracked, had to wait till 25Aug for claim to be sent to mobile.co.uk. Now it is the 14 Oct and still no resolution.