PC World voucher codes & cashback

PC World is one the UK's leading suppliers of the latest technology within ...

PC World is one the UK's leading suppliers of the latest technology within computing, entertainment products, photography and electronic devices. Use a PC World voucher code or cashback to get the best deals available when shopping online.

Though PC World boast 170 stores nationwide, they also have a thriving online business, featuring hundreds of web exclusive prices on products from thousands of carefully selected lines. PC World promises a speedy, hassle free and secure online shopping experience.

Be sure to use a PC World promotional code to save money and increase your savings further still by using our PC World cashback offer. Search out these PC World discount voucher codes on the left hand side of this page and be sure to save!

Rates

724393%

EXCLUSIVE RATE EXPIRES IN 6 DAYS

for all sales

Cashback also available at:

Sign in or join

See Terms & conditions

Stats

Estimated payment date

02 August

(if you purchase today)

Tracking speed

Less than 6 hours

(from purchase)

91% tracked within 6 hours

2% tracked within 12 hours

1% tracked within 1 day

3% tracked within 1 day+

Tracking reliability

96.2% tracked

Cashback claim payment speed

Less than 3 months

(from submission date)

100% paid between 90 to 180 days

  • The rate '£40 for laptops over £499.99' excludes Apple products.
  • £20 cashback for a Google Nexus 7 is only available for the first 100 sales
  • All purchases will track initially at 1.5% if you were expecting a higher advertised rate for the product you have purchased this will update when your transaction becomes confirmed in your activity.
  • Please ensure you collect your items at the store reserved online, changing the store or what is purchased may affect cashback.
  • For collect at store you must ensure the reservation number is used when collecting the goods. If not we cannot provide cashback.
  • Ensure you keep your reservation number and the receipt in case you need to raise a cashback claim.
  • Cashback is not paid on warranty purchases.
  • Vouchers cannot be used on reserve and collect purchases.
  • Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
  • Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.

Voucher codes & offers

Expires in 6 days

Get double cashback on all sales at PC World this week (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Expires in a day

Get 5% off all laptops and desktops between £400-£600 (excludes Apple) (Terms and conditions)

Details

- Only applicable to Home Delivery orders
- Enter code at checkout
- This voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Sign in or join to reveal code

COPY CODE: LDESK5

The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code LDESK5 when you reach the checkout.

Voucher code not working?

Expires in a day

Get 10% off all laptops and desktops over £600 (excludes Apple) (Terms and conditions)

Details

- Only applicable to Home Delivery orders
- Enter code at checkout
- This voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Sign in or join to reveal code

COPY CODE: LDESK10

The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code LDESK10 when you reach the checkout.

Voucher code not working?

Expires in a day

Get 10% off networking and data storage (excludes USB) (Terms and conditions)

Details

- Only applicable to Home Delivery orders
- Enter code at checkout
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code NET10 when you reach the checkout.

Voucher code not working?

Expires in a day

Get 20% off ink and toner (Terms and conditions)

Details

- Only applicable to Home Delivery orders
- - Enter code at checkout
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code INK20 when you reach the checkout.

Voucher code not working?

Get free delivery on all orders (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Expires in 2 days

Get 5% off Apple Computing and Apple Branded Accessories (Mac, iPad, Apple cases) (Terms and conditions)

Details

- Only applicable to Home Delivery orders
- Enter code at checkout
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Sign in or join to reveal code

COPY CODE: ACOMP5

The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code ACOMP5 when you reach the checkout.

Voucher code not working?

User Reviews

Average review1 2 3 4 5 66 reviews
3 reviews of 66 ordered by

reserve and collect

1 2 3 4 5 3 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
This is the second time that my reserve and collect purchase tracks and then is declined, so have to raise a claim. A warning always keep the reserve and collect email as you need the number as well as the receipt to raise a claim.
Was this useful?

Excellent overall

1 2 3 4 5 14 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very happy with the speed of tracking and payment. Went through Quidco and picked up the item in store, very pleased that cashback was still available for this. No complaints!
Was this useful?

Keep all receipts and references - you'll have to fight for cash back

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Did everything by the book but cash back was rejected. I expect they reject and expect people not to question. Note you need two different ref numbers to raise a claim - one could only obtain after the event by ringing cust services.
Was this useful?

Overall Experience

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Directly shopping at PC World i tend to find buying on line is cheaper. You really need to look at what you are paying for.
Was this useful?

Dixons will always be Dixons

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
High prices, average service and loads, and loads, and loads of crap to get through when you just want to check out - if it wasn't for the cashback i wouldn't use them....
Was this useful?

Good product, shame about the packaging.

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Good product for a decent price, with swift delivery. Far too much packaging for a small item though, a huge box for a tiny mp3 player.
Was this useful?

Cashback delined

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
My cashback and it was declined. As previous costumers I did everything I have been told to do and I have the receipt and customer collect code to prove I paid for it as instructed. Not happy at all.
Was this useful?

Don't expect ur cashback... EVER!

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
WORST Retailer EVER! I don't normally ever write reviews but on this occasion I thought it was a must, I purchase items from pc word (only because its convenient if I need it ASAP, otherwise I go elsewhere) but they have now resorted to declining cashback even though I have made successful purchases through them even after the long wait after claiming, they decline everything! As it is their support is sickening and they feel like they are above the laws in the UK (sales of goods act)... Appalling.
Was this useful?

PC World

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Excellent service and fast paying. Purchased a computer around a month ago, and received cashback confirmation yesterday. Great saving on retail price.
Was this useful?

HAD TO RAISE A CLAIM

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Purchased a TV for over £1,000 so was disappointed when it didn't track. Raised a claim and all dealt with very effeciently and cashback of £23 odd now received. Cheaper than buying in store (with quidco cashback) as they would not discount TV even when offering to pay by cash.
Was this useful?

Tracked fine, payment pretty quick

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
All good, payment received nicely, and all round good experience with this retailer. Worth using when the high cashback offers are on.
Was this useful?

Not impressed at PCWorld or Quidco

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Over 3 months, still waiting, took 2 months to even appear, and PC world are suppose to be a fast payer !, not sure problem is Quidco or retailer as not transparent what is happening and zero response to queries, mechanism does not have to be fast, but should be more transparent. My whole trust in this approach is diminishing...
Was this useful?

Average cash back speed

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
It took about 3 and a half months for the cash back. This is my first experience so I'm going to rate this retailer a cautious 'average'.
Was this useful?

too many changes

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
There was a rush of different rates, this was a 10% but didn't track. Claim raised and took a while, but paid now.
1 of 1 people found this useful
Was this useful?

The decline cashback and then decline again!

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
We ordered an HP printer online, obtained the reservation number and hastily went to collect it en route the north east where we had been called as my mothers' health declined and she was about to die. The cashback did not track so I raised a claim after giving the reservation number, receipt number etc. but it declined. They are just using Quidco to generate business then decline claims. Will not do business with them again!
Was this useful?

They made me sweat!

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
First, it was difficult to get onto the PC World web site to buy the item, an Apple MacBook Pro, via Quidco. After 16 or 17 attempts I was able to access the deal, pay for the item and collect it from a local store. Then nothing happened for several weeks; there was no sign of the cashback tracking from Quidco. Finally I had to make an appeal via the Quidco web site. More weeks passed and finally the cashback was approved by PC World. I gather that I will still have to wait for the money to be credited, as much as another three to four months. The difficulty of buying the item, of appealing to get my casback and the long wait makes me wonder whether PC World are hoping that their Quidco customers will give up and go away.
3 of 3 people found this useful
Was this useful?

PC World are Hopeless.

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
My order went missing. Despite the fact they eventually agreed they had lost it, they were unable/ unwilling to send me another one - as they "had research to do". I pointed out their problem was not my problem and that I should not be held hostage while they went through their ineffective processes. Anyway normal story, many many many calls to peopel who couldn't care, and just wanted to clsoe a call rather than fix a problem. I did eventually cancel the order and reorder- but their system did not pick up the Cashback. Nearly 3 months later I am still waiting.
2 of 2 people found this useful
Was this useful?

PC world

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
cashback succesfull in 90 days.Same like previous currys cashback they ve been tracked and paid within 3 months.Good to shop with PC world.
0 of 2 people found this useful
Was this useful?

Cashback was declined for no reason

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I was owed nearly £40 in cashback and it was declined. I did everything they told me to do and I have the receipt to prove I paid for it. Sounds like I'm not the only one....(and yes, I did use the reservation/ customer collect code as instructed)
Was this useful?

all this for 17p

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
as above not worth a review but hey ho,pc are just 10 minutes from us so be it i wish i had used quidco to buy our cooker just got 17p cashback
Was this useful?

ordered for collection .... but item not there when I went to collect it!

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I never got as far as receiving cashback because I did not successfully manage to purchase anything! I ordered a Kinect game for collection from a nominated store. It was on sale cheaper at PC World than anywhere else and I was happy to have ticked it off my present list for my son. All I had to do was stop by and collect the game the next day. However, when I went to the store they did not have the game in store! The staff admitted this happens a lot as the online system shows up that the store has one copy remaining and lets you order but the store don't actually have any left because the system isn't that accurate and the one copy may have been a display copy/misplaced/stolen etc. Whilst I was in store the exact same thing happened to another customer so this isn't an isolated problem and is known to PCWorld. The game was out of stock elsewhere so I never got to buy it in time to give as a present. Not impressed!
Was this useful?

Are PC World incompetent or just thieves?

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I have spent hours and hours and hours trying to my get cashback from PC World through Quidco. I did not buy my Macbook Pro from PC World because their pricing was amazing, but because, with the cashback, the net cost was equal to other non Quidco stores but had the advantage of order and collect from store. Not much of an advantage I realised later when PC World refused to recognise that I had collected my internet order from the store and refused to pay the £100 cashback due. I've tried repeatedly to engage Quidco Support in resolving the issue without success. I will continue to use Quidco despite my revised views of their customer orientation, but I will never cross PC World's door again.
4 of 4 people found this useful
Was this useful?

good advice when buying

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
bought in store & needed advice on cables & printers - very helpful staff in the King's lynn branch. Would use again
Was this useful?

great experience

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Fast tracked and paid. recommend to others. collect from the store free of charge. fast payment is impressive. very good.
Was this useful?

happy with the service!!

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Would definitely buy from them in future. Cash back payment is quick too.Never had any problems at all with the product till now.
Was this useful?

10% off ipad mini, yes please!

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I reserved an ipad mini to collect from store just before christmas, you couldnt get these from anywhere at the time so to be offered 10% cashback was a great deal. They didnt seem to know what they were doing in the store and took ages to locate my ipad, but got it in the end and am very happy with it. I was expecting problems getting the cash back having read other reviews, but no problems here.
Was this useful?

PC World

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Not bad but took about 3 months to come through, understand that this is the norm but they are down as a faster pay retailer
Was this useful?

EASE OF USE

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
It is great to get something back for your purchase ... and what better way than through a cashback site. Thank you PC World for being part of this.
Was this useful?

Fantastic Payment Speed

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Purchased on 8th Jan with 10% special offer Cashback on a Laptop......Cashback paid on 15th Feb.....What more can I say!!!!!!!
Was this useful?

great

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Been great from start to finish. Would use them again and highly recommend them to anybody. Had a problem with my product today but it was resolved and replaced also today.
Was this useful?

PC World purchase of ROKU

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Very impressed order online collected couple of hours later.Payment both tracking and confirming very good.Will use again soon rather than later
Was this useful?

declined cashback for no reason - POOR

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
declined cashback for no reason - POOR - not really sure why as i have the product, it tracked and i havent returned it.
Was this useful?

Not that great considering....

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I had to get the tracking confirmed (for £2.58) and it has taken 4 months to get it. The percentage CB is pretty low.
Was this useful?

Slow payment and incorrect amount

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
1. Very slow payment 2. Incorrect amount + 3. Horrible horrible customer service. Can't see any reasons PC world could survives in future.
Was this useful?

Very slow cashback

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Purchased a laptop in October, cashback amount did not track correctly, it has taken until February to finally receive the correct amount
Was this useful?

5 months on and still no Cashback!!!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Delivery and packaging
still awaiting response for my cashback claim raised! Don't hold out much hope of it coming :( Purchased online in Oct 12 and now into Feb and still no sign of the claim being honered!
1 of 1 people found this useful
Was this useful?

Cash back excludes VAT.

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Overall very good. Cash back took 3 months to process, but I got it eventually without having to follow it up. Just be aware that the cash back amount excludes VAT, so I was expecting 10% off a £900 laptop, £90. Instead got £75, still a good saving though!
Was this useful?

Rejected after a month - keep you reservation number!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Cashback tracked within a day, but was rejected after about 5 weeks. I am unable to raise a cashback claim as I did not keep the reservation number after the cashback had tracked. Quidco unwilling to help and told me to contact PC World. 2 attempts and 3 weeks later still no response from them. I guess I will never see my £20 from their increased cashback deal... Maybe not as good as it seemed!
1 of 1 people found this useful
Was this useful?

Cashback rejected

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
First time I have had a claim rejected. Oh well, will not purchase from pcworld based on a cashback amount again.
Was this useful?

Took 2 years to get paid!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
The original cashback amount tracked in my account really quick, but the actual amount took over a year to track and over 2 years to actually get confirmed and paid. And I had to chase numerous times for this to happen. I will probably use the retailer again, but won't count on their cashback or offers. As usual, the Quidco guys did a fantastic job at chasing PC World for me - big thumbs up to them!
Was this useful?

Great offers

brianlynnmurray
(See all their reviews)
1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Delivery and packaging
This was a great offer from PC world who responded to Apple price drop. Cash back speed was very fast.
Was this useful?

Good service from a major retailer

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Sometimes all you want is a company big enough to know the product. Good personal service in branch and appropriate response to realising that the last in-stock laptop of the type I had pre-ordered was the display model. However, I was talked into buying more extras than I really needed so that was the cashback spent!
Was this useful?

Very good

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Purchased a tablet with the PC world offer with case. Including the cashback the very best price and delivery - fantastic
Was this useful?

PC World

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Great service. Would recommend, product delivered as they promised,small technical issue which was cleared up over the phone on the same day
Was this useful?

Have twice now declined to pay cash back!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I've had yet another "Declined cash back" from PC World, this time on my wifes Nexus which should have had 5% back. This is the second time we have had this, there will not be a third as we'll no longer be using PC World for any future purchases. We have no issues with cash back from any other site so it's not as if we don't know how the system works, etc. PC World just keep declining cash back with no reason given. Avoid if you think the price is good INCLUDING cashback!!
Was this useful?

poor service throughout

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Delivery and packaging
Made order 31 DEC, order to be delivered to store, 11 Jan now. 3 emails.... no answer, 3 phonecalls ...too busy...call later, visit to store 15 minutes waiting until asked 'can I help you?' explained situation and was then asked if i could go to the 'Know How' counter or wait as she was with another customer! OH DEAR. Will not be going back to them again. All for 75 pence cash back.
Was this useful?

Truely appalling customer service & Quidco tracking is unreliable

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Definitely will try to avoid using pc world in the future. I had reason to call customer service as i was unable to claim the £15 google credit on my new nexus 7. They had made an error on their google paid advert as the promotion i subsequently found ran out the month before. The lady I spoke to was so aggressive and negative that I finished the phone call almost in a state of disbelief.
1 of 1 people found this useful
Was this useful?

Beware of their sales person- trying to trick customer!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I reserved and collected a HP Pavillion g6 from a store nearby. On their website, the laptop mentioned that the operating system is Window 8. By when I collect it, the sales person informed me that the operating system is NOT included and I have to 69 pound for the system cd and antivirus. It is too crazy! I would have get a laptop with same spec, and maybe much more cheaper price elsewhere. So I refused. then he offer to take of the antivirus but i have to pay 30 for window. I refused again and wanted to leave this cheating store. Finally he give me one with Windows in it, after "consulting his manager". BAD BAD EXPERIENCE!! Be very very careful if you trying to do biz with them. I need the laptop urgently so I am hesitating to get another online. Hopefully there is no problem with the laptop so I don't deal with them again. I just realize, after the purchase unfortunately, that their tech support feedback is awful.
4 of 10 people found this useful
Was this useful?

Reliable Cashback retailer.

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Bought Kindle Fire HD and case for Xmas present, cashback tracked straight away and was confirmed just after Xmas. Ordered through reserve and collect and also got £20 cashback direct from PC World as part of their own promotion. Winner!!!!
2 of 2 people found this useful
Was this useful?

Cash back PC World

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Really slow tracking then wrong cash back amount. It really is a poor service from Quidco and PCM World !
8 of 10 people found this useful
Was this useful?

Poor Service

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Takes ages to Confirm the cashback and its second time they confirmed wrong amount. frustrating. Been 3 months but still issues .
5 of 6 people found this useful
Was this useful?

Money eventually received

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Although money has now been paid, this was not before my having to chase via Quidco support. Pity really, as they were very quick to take my money.
2 of 3 people found this useful
Was this useful?

Epic Fail

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Turned up to collect 80 minutes after placing the order to be told it had not been picked yet. After a further 10 minutes waiting whilest the assistaint searched the store, I was informed that I should not have been able to place the order as they didn't have it in stock. This is my third attempt to but from PC World and Currys via Order and Collect (mainly enticed by Quidco Cash Back offers), and the third time I've been advised that they don't have it. Staf were unhelpful an unapologetic. Theire won't be a forth attempt
2 of 4 people found this useful
Was this useful?

Not a problem

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Don't normally like PC World, they are usually quite pricey for something that isn't particularly recent. However, I can't fault them on their order process and delivery. Cashback tracked quickly and payment within a couple of months. Happy with the whole process.
3 of 3 people found this useful
Was this useful?

Laptop

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Very good service. Had to collect. Laptop good spec and good quality. ............ I would use this supplier again. Ha ha
2 of 3 people found this useful
Was this useful?

Apple Macbook Air 13inch

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Excellent machine with very good battery life. PC World well organised and they provided a good range of extras including a further £50 off voucher for future purchases.
0 of 1 people found this useful
Was this useful?

PC World more like world or useless school leavers

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Product was fine, but after waiting for 30 mins at the collect and reserve desk, i thoroughly enjoyed the idiot sales staff trying to sell me the item i had already brought online. Not content with failing to get the sale he then went and endeavoured to sell me an insuranse service in the most agressive manner, which resulted in me having to remind him on how to provide customer service advice, say no about 16 times. The only reason he stopped was as a result of me loosing the will to live and threatening to put his head through the till, which i'm not proud off but id still be there now if i had'nt. I have complained through PC world - Corporate values policy after my concerns instore were ignored, but they have been marvelous.
2 of 3 people found this useful
Was this useful?

Out of this PC World

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Bought an iPad and got nearly £25 back using with an exclusive cashback rate - not a huge amount, but couldn't find a better deal at the time and every little helps.
2 of 2 people found this useful
Was this useful?

HP LAPTOP

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
EXCELLENT DELIVERY SERVICE FROM PC WORLD. ONLINE SERVICE GOOD. CUSTOMER SERVICES HELPFUL WITH QUERY. NO PROBLEMS AND WOULD SHOP ONLINE FOR OTHER PURCHASES
4 of 5 people found this useful
Was this useful?

Competition for PC World

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I wish there was a competitor for this company.Their service is rubbish with regard to delivery and their attitude is even worse .They treat customers like an inconvenience. Delivery took over two weeks-I cancelled but they still delivered and left in back garden (laptop over £500).Getting my refund was somewhat of a challenge!
3 of 4 people found this useful
Was this useful?

poor pc world

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
its good place to shop and got good customer service. Price tags and discounts in-store are quite much confusing. Exactly not clear to people. It says clearance on a label ..but the price drop is 2'pence from original price i.e., £299.99 to £299.97 . Great label never seen and funny.
2 of 2 people found this useful
Was this useful?

Sony Vaio from PC world

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I use my computer for work, downloads, photos, the internet and more, and didn't think that I could replace my tower with a laptop and be happy. I was wrong, my Sony Vaio with intel core 5, with radeon graphics is brilliant. It does all I need and more, the only thing which could be better is the screen, which although clear, isn't HD, but since I can connect to the TV via HDMI for editing etc. that doesn't really matter to me. The purchase through PC world was simple I selected the product online and collected from the store, no waiting for delivery, brilliant. The quidco cashback, the icing on the cake.
1 of 1 people found this useful
Was this useful?

on phone voucher was great.. staff had no idea how to use it

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Went in to buy another playbook with the on phone quidco voucher. We went through 4 staff and the deputy manager to get the voucher to work. After an hour at the customer service desk, the manager said, "oh, i give up" and walked off. I insisted i wanted the playbook at that price so eventually the guy on the checkout just overtyped the price. Got there in the end but it was far from slick.
1 of 1 people found this useful
Was this useful?

Avoid Cashback deals

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Purchased 2 blackberry Playbooks last Xmas with 2x £100 cashback offers after 7 months they did pay back but only for One.. Avoid...
2 of 4 people found this useful
Was this useful?

Customer service lacking

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
PC World staff are mostly friendly but I find severely lacking in customer facing skills - they are helpful enough for the most part but dont make the customer feel special or important.
2 of 3 people found this useful
Was this useful?

not impressed

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Considering they are such a big player on the high street, their service should be better. I had to shop there as it was the only place to get replacement cartridges for my printer. I don't have to shop there any more so their loss... Oh and yes they take forever to pay cashback
2 of 4 people found this useful
Was this useful?
http://www.quidco.com/