Phones4U offers & cashback
Phones4U are stockists of all the latest mobile telephone handsets from net...
Phones4U are stockists of all the latest mobile telephone handsets from networks including Vodafone, Virgin Mobile, T-Mobile, 3, BT Mobile, O2 and Orange. Use a Phones4U voucher code or get Phones4U cashback to ensure you receive the best deal on your purchases.
Phones4U offer a great range of incentives to shop with them, such as free gifts including Playstation 3, Nintendo Wii, Xbox 360 and laptops. You can also upgrade your phone with Phones4U and enjoy the aforementioned benefits.
To obtain the best prices, use one of our Phones4U voucher codes or cashback offers. Check the left hand side of this page now to get the most up to date Phones4U promotional codes.
Rates
for all other contract phone purchases
for a contract phone purchase with a free gift
for contract USB broadband
for a PAYG or Sim Free phone
Stats
Estimated payment date
09 July
(if you purchase today)
Tracking speed
Less than 6 hours
(from purchase)
87% tracked within 6 hours
1% tracked within 12 hours
5% tracked within 1 day
3% tracked within 1 day+
Tracking reliability
96.2% tracked
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Cashback is not available on T-Mobile iPhone 5 £26 tariff, T-Mobile iPhone 5 £31 tariff, T-Mobile Samsung Galaxy S4 £26 tariff.
- Cashback may initially track at a lower amount but this should become updated by the time your purchase is confirmed.
- Cashback is not paid on upgrade sales only brand new contracts.
- In order to qualify for cashback any purchase must be fully transacted online, Any orders completed over the telephone will not be eligible for cashback.
- Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
- Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.
Offers
- All (1)
- Offers with cashback (1)
Expires in a day
Get £100 when you purchase any Samsung Galaxy S4 contract (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
Exclusive
User Reviews
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108 reviews
3 reviews of 108 ordered by
£110 cashback for pre-order of Samsung Galaxy S4
user1172193
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1 day ago
I pre-ordered the S4 and the cashback tracked at £50, it says in the terms and conditions that it will initially track lower, then once confirmed it should give the ful amount.
After 3 weeks of the initial purchase date, they confirmed the amount and added an extra £60 making a total of £110, which is the original cashback offer. No problems at al, thank you
Phones4U only paid £50 of £100 cashback due
rhewitt
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(See all their reviews)
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2 days ago
Despite the best efforts of Quidco support staff Phones4U have refused to pay the full amount of cashback due. Quidco is great but I wont be buying from Phones4U again.
False cashback prices
jazmo14
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(See all their reviews)
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2 days ago
Pre-ordered the Galaxy S4 in April from them. For a supposed £100 cashback, but the cashback ended up only being £50. Have raised a claim against them 3 weeks ago, still no response.
Also their customer service is shocking, the S4 got delayed due to high demand, which is fair enough, out of Phones4U's hands. But they waited until the day it was supposed to be launched to send out emails telling everyone about the setback of the phones, and that the phones would be sent out on a first pre-order basis. Then heard nothing from them for over a week, and eventually got the phone out of blue. 8 days late after release.
Took a while but came through in the end
user1867472
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(See all their reviews)
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14 days ago
So my cashback for an xperia z didn't initially track and i had to file a manual claim. Took around 2 months but they came through and cashback was paid this morning. I have to say the actual service itself was great, I ordered in the morning, recieved a call the same day to confirm my order and help with a minor problem they had with vodafone. Had my phone two days later. Compared to some of the previous online companies ive dealt with their service was great and for sure i'd use them again if they had a good offer
Don't beleive the "Exclusive Rates" !
Fartyg
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(See all their reviews)
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26 days ago
Same as others, stated £100 cashback for Iphone 4S contract that would initially track as £50 and should be updated to £100. Didn't happen, rather than updating to £100 they just paid the £50 quite quickly. Submitted a claim last Oct, to be told it had already been paid. Re-submitted in December to finally be declined again this week !
Don't believe the exclusive rates !!
Stuck with a 2 year contract and NO CASH BACK!!!!
Angela
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(See all their reviews)
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26 days ago
Beware of this retailer!! My cashback claim has been rejected as the purchase has been credited to another referer! This is impossible, I always clear my cookies before purcashing through Quidco and I had not visited another referer only Quidco so there is no way that this could be credited elsewhere!
I agree with a previous reviewer who thinks that it is mis-selling. Like
I followed the correct procedure and have been totally and utterly let down both by Phones4U and also by Quidco. If they are not going to pay then they should not advertise that they will, I feel as if I have been totally ripped off!
Seems a very feeble excuse and no real information provided only that it was credited elsewhere, very very poor service.
I am currently a very disgrunteld Quidco member and will never ever be a customer of this retailer again.
If you are considering this retailer BEWARE!
INCORRECT CASHBACK FROM PHONES4U
user1066594
(See all their reviews)
(See all their reviews)
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1 month ago
I bought a Iphone 4s from Phones4U through Quidco, the offer was £100 cashback, they payed me £65 which is still good but not the amount they advertised, i raised a claim in November and it has took to April to decline this, they should not be able to advertise an amount then give you something totally different.
I see by the reviews i am not the first that this has happened too and would never buy from Phones4U again.
Incorrect Cashback from Phones4U
user2945347
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(See all their reviews)
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1 month ago
I ordered an iPhone 5 from Phones4U through Quidco. The offer clearly stated a Cashback amount of £80. Extremely disappointed to only have received £50 Cashback. Hoping this is an honest error and I will receive the correct amount as I would hate to think that Phones4U would be dishonest in their advertising.
As it should be
Mikeyorks
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1 month ago
Really impressed with the whole experience of buying a smartphone for the wife from this retailer. Excellent price and overall service. They stand out among their competitors - most of whom are pretty pathetic.
Wow!
SpanishOmelette
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(See all their reviews)
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1 month ago
I bought a PAYG HTC Windows phone for £149.95 on 14th March. Competitors were charging c£220 for the same phone at that time. Ordering was easy, delivery was quoted as being 48 hours, but the phone arrived the next morning. To top it all, my cashback has been paid today, 10th April. So I think "Wow"sums it up really!
Beware the Small Print!
rorydurkin
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(See all their reviews)
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1 month ago
Just bought a Samsung Galaxy Note 2 - fantastic deal! However, I have my suspicions that I was tricked into completing the transaction over the telephone: within a few minutes of placing the order via the Phones4U website, I received a call from them because they had a query about my credit score. I have never encountered any problems with this subject before.
Needless to say, I am expecting them to decline the £50.00cashback.
With the benefit of hindsight, I should have asked them for details of the query before engaging in the application process over the phone.
Phones 4 U
user2820474
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(See all their reviews)
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1 month ago
Phone arrived quickly, however cashback did not track and had to raise a claim, this took a long time to complete.
Happy with product - wrong cashback amount though!
user1969679
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(See all their reviews)
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1 month ago
Update: 5th April 2013 - (Yes still not resolved) Despite having proof of purchase and proof of the expiry date of the offer I signed up for Quidco have responded by saying that the £80 cashback I have received is correct. I sent more evidence including my confirmation of order received on the 2nd February - with a screenshot for the £100 cashback with an expiry of 3rd Feb. It has now been 3 days and there has been no response.
I'm now tied into a 2 year contract with Phones4U and have not received my side of the agreed deal. My experience so far is one that has now left me with a lack of trust for Phones4U and Quidco - it feels like I have been gazumped, or have had dealings with some sort of backstreet vendor rather than a reputable company.
I don't know if the issue has been caused by Phones4U or Quidco, but either way Quidco have not been very helpful - I would recommend that everyone... AVOID!!!
Update: 4th March 2013 - Quidco have been in touch asking for more detail on the problem - hoping they resolve the issue soon.
I am happy with the product - an iPhone 5 - however I opted for the £100 cashback and it has tracked at £50. I read that this was normal to track at 50% of the price - however the total has now come to only £80.
Will raise issue with quidco - but experience has not been as simple/clear as I would have liked.
Committed to Contract - No Cashback
user1113292
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(See all their reviews)
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1 month ago
The only reason I upgraded my phone was to get the cashback - it covered the additional cost for the handset.
I completed the purchase and Phones4U have not paid the £100. I am disgusted as this is pretty much mis-selling in my eyes. I am now committed to a 2 year contract and so can't even take my business elsewhere.
Beware! Despite providing evidence of the order confirmation, Quidco tracking, delivery confirmation and phone contract they still declined to pay the cashback and dont even give a specific reason why - you just get a list of possibilities (you might have cookies on your PC etc)
This false advertising has cost me dear - I feel compelled to take the complaint further.
PHONE 4 U
user1743291
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(See all their reviews)
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1 month ago
It first tracked the minimum amount (£50 with that retailer) and later adjust it according to the item purchased.
Good one!
Phones4u - Iphone5
user1415232
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(See all their reviews)
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1 month ago
Iphone delivered very quickly and set up was easy
More important the full cash back arrived within one month - very impressed
Samsung Galaxy S3 Smooth Transaction
LChiesa
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(See all their reviews)
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1 month ago
Purchased a Galaxy S3 with £100 cashback. Cashback tracked instantly but only at £50 so was a bit worried that I wouldn't get the £100. One amount of £50 was confirmed & a few days later another £50 was confirmed. Really pleased with the whole transaction. The phone arrived the very next day, was well packaged & even came with a £20 google play voucher. Would definitely buy from Phones4U again.
Be careful!
daviesmm
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(See all their reviews)
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1 month ago
I took out a deal with Phones4u and had to fight to get the correct amount of cashback promised. It tracked at the wrong amount and stayed that way until Phones4u paid half of the agreed amount. When I raised a claim they said they had paid cashback and didn't want to hear anymore. It took 9 months and a lot of help from the Quidcare team for me to get my full cashback amount. I'm annoyed at Phones4u's attitude and unwillingness to explore the problem. Without Quidcare on my side I would not have got the cashback promised. I won't ever buy a phone from Phones4u again after this. Be warned!
My experience with Phone4u
user2546863
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(See all their reviews)
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2 months ago
honestly, Phone4u is really good company which I took contract by them 5 months ago and the price is the same did not change. In addition, the staffs friendly and helpful.
Fantastic offers and even better with the cash back!
Sheens
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(See all their reviews)
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2 months ago
I have bought my last 2 phone contracts via Phone4U and they have beaten everyone else in price in terms of what you get for your money. I rely on the cash back to get a cheaper price than the rest of the providers for my phone. They always process my cash back within a months time. Very efficient company.
Phones4u
user2470864
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(See all their reviews)
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2 months ago
Was worried it hadn't tracked at the higher amount but the first £50 was paid and the second £50 followed straight away!
Phones 4 U
user1328692
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(See all their reviews)
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2 months ago
As the title says, Its Phones 4 me. Superb phones at superb price and offer, Good Cashback value. Excellent Customer Service
Still waiting
user2258824
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(See all their reviews)
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2 months ago
Made a purchase in July 2012 (claim raised in Aug 2012) and I am still waiting on my £50 cashback.
Delivery and packaging was fine but very disappointed in cashback
Had to claim....but they came up with the goods.
user2489443
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(See all their reviews)
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2 months ago
So this was my first quidco, and it never tracked! I will be honest I had my doubts! I thought a cookie had bitten me! So I claimed. And after 3weeks I was told the claim was successful and a week later I got a healthy deposit in my account.
Phones 4 U order not being processed
MarkWatson101
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2 months ago
I had virtually the same experience as maikeru83. Phones 4 U stopped my order due to not getting a successful credit check. This come as a surprise since I have a very good credit rating. I contacted them and talked to one of their agents who told me t-mobile had failed the credit check. I then Phone t-mobile who had no record of doing any credit checks and had no record of my order but would happily process one over the phone. This way I would not see the £50 cash back! Like maikeru83 I didn't fall for that one. Got back to Phones 4 U and they alleged they couldn't help me as they were waiting on T-mobile. This was an endless loop that I have now removed myself from and will go to a company that will want my business. Phones 4 U are total rubbish. To me it looks like the Quidco orders are going missing so they don't have to pay the cash back.
Totally not the fault of Quidco, everything seemed to get tracked without any problems. They have done everything correct.
Speedy, great service!
user2542799
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(See all their reviews)
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2 months ago
This was my first experience using Quidco and it definitely set a precedence for future purchases. Excellent, speedy service; from delivery of the product to cashback payment. I would really recommend Phones4U and would use them again in the future. Very happy customer!
Quick delivery and decent cashback trurnaround
Fishboxen
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(See all their reviews)
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2 months ago
Ordered the Nexus 4 which was OoS nearly everywhere and received next day by special delivery.
Cashback arrived within three months, although the delay was partly my fault. No quibbles at updating the records and did not reject the secondary claim.
Phones 4 u sales
user2040922
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(See all their reviews)
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2 months ago
Excellent service very helpful.Would definitely use and recommend phones 4 u again.The service they provide is second to none.
Load of rubbish!
maikeru83
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(See all their reviews)
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2 months ago
Tried to buy a Samsung Galaxy SIII (with £100 cashback), and it tracked almost instantly (good so far!). Then I got an e-mail from phones4u to say my order was being processed (still so far, so good), then two days later I got an e-mail saying that they would not be completing my order after doing a credit check. Strange, as I have a nigh-on perfect credit rating! Evidently they want me chase it up, they'll apologise, try and sell me the deal over the phone, thinking I'm gullible enough to fall for that and forego the cashback. Well, phones4u, I shall be taking my business elsewhere!
P.S. No problems with Quidco btw, they did everything right as far as I'm aware!
Have now had phones4u ring me today, claiming there was a problem with my order, they couldn't find it, but somehow still had all my details (what ARE they playing at??). They wanted to put me through to their customer service team to try and "sort it out", so I told them "No". That's the last time I'll be dealing with that lot.
never tracked had to submit claim
mad4itkid
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(See all their reviews)
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2 months ago
after 3 months finally confirmed after initially never tracking was supposed to be faster paying but thats not the case.
Awesome
user1853490
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2 months ago
Tracked and paid in less than a month. Never had a payment this quick before on Quidco.
Will definitely do business again when I need a new phone.
Bad cashback service
user2327396
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(See all their reviews)
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2 months ago
The offer was 'All iPhone 5 contracts with £80 cashback' but they only pay £50 and if you want to make a claim you'll probably wait 2 months. This means I still haven't received the £50 and haven't heard about the claim for the other £30. Other than that... fast delivery.
First ever try & v impressed!!!
user2813364
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(See all their reviews)
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2 months ago
Got an iPhone 5 in January 2013 and decided to give this cash back site a go as it said I could get £100. Very sceptical I gave it a go anyway. Smooth transaction with phones4u, tracked at wrong rate initially but this soon updated. Money hit my bank account yesterday. Makes a contract for an expensive phone much more attractive.
iPhone 5
user1775565
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(See all their reviews)
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3 months ago
Got great deal on phone with £100 cashback through quidco due to be paid soon
Very fast tracking hopefully be paid soon would use again
Delivery very fast
Wow
debs154
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(See all their reviews)
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3 months ago
Fastest cashback ever! Quick delivery -hassle free definitley use them again - especially through Quidco!
Good deal on the phone too !
Very impressive
user1863411
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(See all their reviews)
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3 months ago
Fast payment / no problems. Didnt expect to get the cashback confirmed so soon from the company. Will recommend this to others
Great Deal
fowget
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(See all their reviews)
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3 months ago
A very good deal and a very quick payment received. I would recommend them to anyone, pleasure to deal with
galaxy note
gravitytolls
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(See all their reviews)
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3 months ago
Great phone, great service, helpful staff. Only downside are the heavily accented call centres, though the staff there are also unfailingly polite and helpful, but difficult for the harder of hearing or the elderly.
brilliant company!
drakeface
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(See all their reviews)
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3 months ago
Nothing but helpful! Fast tracking and payment also! Phones for you have fab customer service and the aftercare has been brilliant ive used this company three times and bever had a problem! Recommended!
would defo use again,and recommend to others
filshill883
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(See all their reviews)
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3 months ago
would defo use again,and recommend to others, received my cashback within weeks great service from phones 4u and quidco
Cashback
user997490
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(See all their reviews)
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3 months ago
Phone came next day and got good deal. Also the £100 cashback was paid in less than 3 weeks. No problems and very happy with iPhone 5 and the cashback
Also Unimpressed
user1852337
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(See all their reviews)
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3 months ago
Did the i phone5 contract for the 100 cashback only reason i could afford to. As previous feedback mine has also been declined now im going to have to fight to get it and im sure they will wriggle out of it with some excuse in which case i shall have to cancel my contract as i wont be able to afford it!!! UPDATE phones 4u are now refusing to pay saying they cannot find my contract strange as they sent me an iphone 5 worth around £400 but they dont know who i am!!!!
Good service and would use again
zooks
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(See all their reviews)
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3 months ago
Retailers service was good and my phone was delivered very quickly but i was expecting £6.50 for a new payg hanset purchase but its only tracked at £3.50. a bit missleading.
*update, Phone4u did actually pay the full cashback promised so all good*
Wast of time
user2287747
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3 months ago
Cash back track form in store tracking problems lost of ping pong emails back and forth only to result in loads of time wasted sat in front of a lap top where time would have been better spent relaxing with family not to for get our lovely woof woof yea man best friend !
Chase all the way
goberpiles316
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(See all their reviews)
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3 months ago
Did not get the £100 as advertised for an Iphone 4S purchase, got given £50, raised a claim back on 27th September and it got declined, still chasing now, total joke.
sam
user1083654
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3 months ago
best deal for my iphone and cask back within 1 month nice and easy transaction as well ,overall nothing to complain ::))
refused to pay cashback
user2598610
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3 months ago
Purchased a pay as you go phone from Phones 4 U, cashback advertised as £6.50 but they have refused to pay it with no explanation given. Glad it wasn't a larger amount.
Great service
user2718023
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3 months ago
5 Star service !!! cant ask for any thing better than this deal. Highly recommended !! Cheers Quid co.
Not impressed
user1745968
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(See all their reviews)
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3 months ago
Not impressed at all with phones 4u
Did not receive my free charger for Nokia 920. They did not accept my T-mobile contract and moved me to Orange.
And they declined my quidco cashback - I guess because they had to phone me.
clearly one to avoid!
Excellent... Can't be beaten!
jollygiantswife
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3 months ago
Cash back paid within one month, fantastic... Never had it paid so quickly from any other! Overall service was top notch, would thoroughly recommend!
Very good experience
user1320554
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3 months ago
Very fast payment - exactly as advertised. The iPhone 5 wasn't in stock but this was made clear at the time of ordering and it arrived as promised.
Very good
user1046086
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3 months ago
Fantastic service. Good price and excellent communication. Payment of cashback was very speedy.
Delivery and packaging excellent and even had an upgrade!!!
Cashback declined on new phone & Orange contract.
user1920498
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3 months ago
Ordered a Galaxy Note 2 from Orange as a new customer on discounted Panther £36 tariff. Had message from Phones4u advising I was declined by Orange, but after speaking to Phones4U, my order was accepted.
Cashback declined presumably because of intervention / re-order. However, I received exactly the phone and tariff I originally ordered. I am sure Phones4U are still paid their full commission from Orange. Disappointing they seek to wriggle out of paying cashback on this occasion.
Phones 4 u - NEVER AGAIN!
swabjeb809
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3 months ago
I attempted to purchase 2 phones which were initially approved. I was then told one had been declined due to the offer only being available for one phone (did not appear anywhere on the website). They did try to tell me it was my credit rating, but after calls to Tmobile and Phones4u (at my expense) the apologised stating that it was their error. No offer to compensate me for my calls!
Phones4u then rang me to see if I wished to continue with part of my order. I said yes to the one phone and inquired if this would affect my Quidco payment. I was assured that it wouldn't and I would be paid for the one phone. They are now refusing to pay. The latest excuse being they cannot find my order - but I have the phone delivered with the original order reference, which they say does not exist. They say that my order was taken over the phone and so does not qualify.
If you want the cashback - DON'T speak on the phone to them as they will use this as an excuse not to pay, saying the order was not completed on the internet. I am still looking for another phone but certainly won't use Phones4u
Excellent!
iandunn
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3 months ago
Only took 3 weeks for cash back, no problems. Other retailers should take note!! Phone was delievered very next day and I got a fantastic deal too,
excellent, paid within a month!
user986379
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4 months ago
phones 4 u - excellent, £50 cashback paid within a month ! ! ! ! ! ! ! ! !
phones 4 u
user2332192
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4 months ago
Good price, delivery time not so quick as advertised, have to raise cashback claim, but now sorted thanks to quidco
Excellent Deal
user1442370
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4 months ago
I was a bit suspicious with the deal to begin with and didn't think the cash back would come through as the deal seemed to good. I'm very happy with the speed of the delivery and very happy with the phone. I had a little problem with Orange to begin with but that's of no fault to Phones4U. I would definitely recommend looking out for some deals. It pays off in the end - literally!
SOOOO FASTTT
risky400
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4 months ago
amazing fast service and payout , I ordered my new phone in mid dec and have already recieved the cash back !
Excellent
stakgeorge
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4 months ago
Excellent price and service. Product as described and delivered propmtly. I would recomment them to anyone looking for a new phone contract.
Outstanding
user1001546
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(See all their reviews)
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4 months ago
Outstanding service from phones for u. Phone ordered monday evening, received wednesday lunchtime and cashback paid within a month. Would definitely recommend phones for u.
great cashback payer
user1090440
(See all their reviews)
(See all their reviews)
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4 months ago
Bought iphone 5, delivered quickly, cashback tracked initially at lower rate but paid at full amount within a 3 weeks. Brilliant, thank you.
phones 4 u
juliekirkwood
(See all their reviews)
(See all their reviews)
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4 months ago
Very impressed with phones 4 u. New phone arrived very quickly after order was placed and got a phone call from them to make sure i was happy with it
Simply the best!
susanmartin11
(See all their reviews)
(See all their reviews)
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4 months ago
Super speedy payment with a very easy transaction. Highly recommend. Payment received within three weeks, phone received next day -Perfect!!
Quidco & Phones4U - Excellent Tracking and Confirmation!!!!!
Mani4Deals
(See all their reviews)
(See all their reviews)
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4 months ago
Thanks to Quidco for this Offer and tracking and obtaining the confirmation.
I am very much pleased...
I will definitely recommed Quidco to my friends....
- Mani
Highly recommended retailer.
user1902795
(See all their reviews)
(See all their reviews)
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4 months ago
Excellent from the start, this was the first time I had used Quidco so I was a little unsure how things would turn out, I need not have worried as everything was great, the phone arrived within a day or two of ordering, everything on both the retailers site and Quidco was simple and straight forward, cashback was paid within a few weeks of receiving my phone. I am one very happy customer!!
Excellent Deal
user2617565
(See all their reviews)
(See all their reviews)
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4 months ago
Very fast delivery - phone was perfect and has exceeded expectations, thoroughly recommended as a top spec smartphone at an amazing price.
Good service
hdale
(See all their reviews)
(See all their reviews)
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4 months ago
Had a few problems with phone availability but when I finally spoke to someone they were very helpful and it was great service. Cashback paid very speedily.
Great service from start to finish
user2609180
(See all their reviews)
(See all their reviews)
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4 months ago
Great product, delivered before its due date and cashback confirmed very quickly. Great service from start to finish. Would definitely use again.
Nice no issues
user2613775
(See all their reviews)
(See all their reviews)
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4 months ago
First cashback deal I've done. Tracked no problem and paid up pretty quick (minus Quidco's fiver!)
Product was delivered next day also no prbs with phone4u.
Superb Service
user2638849
(See all their reviews)
(See all their reviews)
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4 months ago
Product was as expected. The delivery time was fantastic and the quidco tracked and is scheduled to pay pretty much one month from purchase date.
Highly recommended.
Not as speedy as expected
user1999407
(See all their reviews)
(See all their reviews)
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4 months ago
Good service. Cashback tracked almost immediately, however took 3 months for cashback to be confirmed. Not too bad but meant to be a faster payer.
iphone5
obidiahslope
(See all their reviews)
(See all their reviews)
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4 months ago
Had £100 cashback on deal, initially only £50 was tracked, although Quidco warns that this retailer does have a lower initial amount tracked. So fingers crossed and 3 weeks later the other £50 popped up. £100 in total - no complaints.
can not get iphone 5 !!!
cranberry4you
(See all their reviews)
(See all their reviews)
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4 months ago
Have tried twice to place an iPhone 5 order.. both times there were "problems" - not with my credit rating. But quidco confirm £50 cashback... Both times the P4U sales team phoned me to say they could sort it out over the phone.
Iphone 5 £100 cashback. Don't believe failed credit check!
kgsric
(See all their reviews)
(See all their reviews)
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4 months ago
Got the usual failed credit check!!!
Contacted network who said I passed & gave me reference number???
When I supplied this surprisingly within seconds received processing email.
Received phone & fingers crossed the full cash back comes through.
Be persistent with it everyone!!!
Elusive I5 cashback...
deadorred
(See all their reviews)
(See all their reviews)
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4 months ago
They are v competitive on the Iphone contract with 02 (which I prefer as have issues with vodafone) but placed order and was called to say payment reject by card issuer - probably due to different address. They tried to place a new order - without cash back - on the telephone. I refused and the order was (apparently) cancelled. On checking with the bank, the address was correct and the payment had been taken by Phones 4U!
On speaking to Phone 4U they say the payment will be refunded within 10 days - interesting that for a payment that was meant to have been rejected!
Second time around, tried it with a different card (debit rather than credit) and it worked. Just have to see how long it will take to get the money back from the "rejected" order!
The Elusive iPhone 5 Deal!
user2439542
(See all their reviews)
(See all their reviews)
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4 months ago
Similar experience to others. Have tried twice to place an iPhone 5 order. Both orders tracked OK on Quidco. However both times there were "problems" - not with my credit rating but allegedly with my "address not matching my card billing address" - they have to match exactly apparently! Both times the P4U sales team phoned me to say they could sort it out over the phone, but I wouldn't get the Quidco cashback. The first guy I spoke to even said he couldn't find the offer on the Quidco website and so was unable to pricematch the deal! Oh well - I'll carry on looking elsewhere...
No Cashback on Iphone 5!
fino01
(See all their reviews)
(See all their reviews)
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4 months ago
Similar to other users I attempted to gain £100 cashback on purcahsing an iphone 5. On the face of it this seemed like a great deal, however after placing my order I was informed that my credit rating was rejected by Vodafone, even though I have a strong credit rating.
Although they said that my credit rating was rejected, Phones4u seemed extremely keen to get me to "upgrade" where by I would have lost the cashback.
This seems like an incredibly unfair way to trick customers into signing up for a more expesive deal than they realise and due to the number of comments regarding this matter I will be issuing a complaint to both quidco and phones4u and expect a prompt response from both.
Further to this, the customer service I recieved from the phones4u helpdesk was terrible.
i-phone 4S contract purchase.
user2434194
(See all their reviews)
(See all their reviews)
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4 months ago
Speedy delivery. Clear on pricing and cashback. Took a while to find out how to insert sim card. (my first i-phone)
Can only buy ONE phone and need DOB for Payg phone
user1614290
(See all their reviews)
(See all their reviews)
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5 months ago
You can only buy ONE phone on pay as you go? Imagine you wanted to buy two as presents... and they want your date of birth. Nowadays I would assume this type of company would have known to program their site not to ask for your date of birth....
Cashback on Iphone 4s
user1735345
(See all their reviews)
(See all their reviews)
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5 months ago
I can't praise them enough. I purchased an Iphone 4s. Phones for U gave quick delivery, great product, fast cashback.
Excellent service and delivery
angelahutson
(See all their reviews)
(See all their reviews)
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5 months ago
Phone just as described and really quick delivery especially since it is nearly Christmas. I would definitely recommend Phone 4 U.
Fantastic service
user2599353
(See all their reviews)
(See all their reviews)
1
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5
5 months ago
Very fast tracking, payment and delivery on a fantastic deal, highly recommended retailer would use again, thanks for the deal
Fast tracking & order processing on iPhone 5
efcbird
(See all their reviews)
(See all their reviews)
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5 months ago
11pm Thurs - Ordered, email to confirm £50 tracked as interim cashback (from the £100 same night)
7.33am Fri - Email from Phones 4U before 8am Fri am confirming order successful. Happy!.
Further update - iPhone arrived 11am sat am!!!!! :))))
(totally unexpected as website stated o2 have delays on iPhones)
Absolutely faultless service... experience could NOT have been better. Well done Phones 4U ;)
can not get iphone 5 100 pounds cashback
user2491275
(See all their reviews)
(See all their reviews)
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5 months ago
very fast track order ,but try many times ,credit check fails ??!can not go for iphone 5 .so don't bother
£100 cash back on Iphone 5s
user2390132
(See all their reviews)
(See all their reviews)
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5 months ago
After reading the reviews for a similar deal offered by Carphone Warehouse I was sceptical even though that's who I got my previous phone from. Decided to go with Phones4U for the deal, and safe to say I was not disappointed. IPhone 5 is to be delivered within 48 hours, and within 5 hours I already have the tracking for £50 up front, with the other £50 to be sorted later on after I've started to use the phone. Very happy.
phones 4 U
LisaVersey
(See all their reviews)
(See all their reviews)
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5 months ago
pretty good speed on cash back and product received next day, very happy with phones 4 U overall would recommend
great deal on lumia 920
pompeyladbfp
(See all their reviews)
(See all their reviews)
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5 months ago
mega fast and reliable, got £75 within a month. also beat orange deal by £7.50 pcm and got free speaker worth £120 to boot
Dont want to pay cashback
user1507025
(See all their reviews)
(See all their reviews)
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5 months ago
Had initially found a really good deal with a high cashback of £100. My order was tracked very quickly (only an hour or two), how ever a day later they sent me an email to say that my order didn't go though because I had failed their credit check. Thinking that this was strange as I have a very good credit rating. I went on to obtain my credit report to see what was wrong. Turns out that they didn't even attempt to obtain my credit rating as it would have been indicated in the report. Tried to take out the contract again thinking that I might have gotten my details wrong but was declined again. Tried another time thinking it was just the network declining me. This time I've not even heard anything back to acknowledge my order, so it's just sitting in limbo. What I believe they are trying to do is to decline your Quidco order the sell you one of their deals minus the cashback. Can't believe such a big reputable would do such a thing. Surely this is breach of trading standards. My girlfriend who try the same deal also has the same problem as me. Will not be using this merchant ever again. Beware everyone, don't take up a new deal over the phone when th order doesn't go through as you won't get your cashbac
Excellent service and fast cashback
user1845084
(See all their reviews)
(See all their reviews)
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5 months ago
All aspects of the service were great, including the amount and speed offered. Delivery was secure and speedy, and there are some great deals on the website.
new mobile phone
9catsathome
(See all their reviews)
(See all their reviews)
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5 months ago
Answered all my questions with a simple phone call. Then a speedy delivery and very good value. Provided online help files too
Phones 4 u
snowtry
(See all their reviews)
(See all their reviews)
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5 months ago
Top marks for Phones 4 u. Cashback Recieved within 4 weeks! You wont get many better than this. Thanks Phones 4 u! A1!
Amazing
steven.morris683
(See all their reviews)
(See all their reviews)
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5 months ago
Phones4u are amazing, excellent value and service will be recommending them to all friends and family. No complaints at all.
Excellent
user1844907
(See all their reviews)
(See all their reviews)
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6 months ago
Tracked within an hour or two, payment a week and a half after receiving the phone. A lot better than others I've used, who appear to.try and wriggle out of paying their cash back.
Very good!
user1907839
(See all their reviews)
(See all their reviews)
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6 months ago
Cashback tracked the same day and was then paid within a couple of months! Can't fault at all, much better then a of other retailers tracking and payment speed!
Cashback very slow, required chasing.
user930142
(See all their reviews)
(See all their reviews)
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6 months ago
The cashback payment was incredibly slow, and required me to chase it up before it was payed. Not what I expected from a 'fast paying' organisation
Very Prompt!
user2483338
(See all their reviews)
(See all their reviews)
1
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6 months ago
Very speedy with the transaction of my Galaxy S III packaging was as ishould be very secure, and most of all the cash back was paid very prompt.
excellent!!
smcdowell12
(See all their reviews)
(See all their reviews)
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6 months ago
very pleased with this retailer
great service and helpful to deal with
fast payment within 3 weeks!
quick delivery of the product
would reccommend
Great Phone, Great Service
markdale
(See all their reviews)
(See all their reviews)
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6 months ago
All in all, very good, great value and quick efficient delivery. I would definately use again. Especially with the Quidco cashback !
very quick cashback payment
jocognito
(See all their reviews)
(See all their reviews)
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7 months ago
had very quick cashback payment and the deal was much better compared to its competitors. will use again when my next upgrade is due
Quick cash back but terrible company to deal with.
user1103678
(See all their reviews)
(See all their reviews)
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7 months ago
Appalling company to deal with. but cash back was quick. But company was frustrating to deal with. I will not deal with them again.
Great company
user1312903
(See all their reviews)
(See all their reviews)
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7 months ago
Tracked within 2 hours and paid within 19 days. Fastest payment I have ever known and I've been using quidco for many years. Great service from a great retailer.
I want cashback, can I upgrade
mikedotca
(See all their reviews)
(See all their reviews)
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7 months ago
Yes you can upgrade, but NO you won't get cashback! Cashback is not paid on upgrade sales, just brand new contracts... and the deals aren't usually that good. Best to go directly to a mobile provider, if you must.
simple!!!! :)
mashimaro
(See all their reviews)
(See all their reviews)
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7 months ago
I just pop in and cherrching!!!! it was so simple and had a good internet reception on my phone :)
Phones4u O2 iPhone 4S contract
user2271004
(See all their reviews)
(See all their reviews)
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7 months ago
Ordered a iPhone 4S through phones4u, came within 2 days, cashback took 2 months but was pleased with how it all went, would definitely do business with quidco and phones4u again.
Really good service and cashback from phones4u and Quidco
Ptrickett1985
(See all their reviews)
(See all their reviews)
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7 months ago
Must say that for taking out a contract online for the first time it was really smooth and easy. Tracked the same day and paid within a month. No issues with tracking whatsoever.
excllent service
Mujtaba
(See all their reviews)
(See all their reviews)
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7 months ago
excllent service - thoug tracked only £50 instead of £100 at the begining but resolved without ant fuss. Thanks to quidco and Phone4u team
Phone and contract is fine - be prepared for a long wait for cashback!
ckillick
(See all their reviews)
(See all their reviews)
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5
7 months ago
Nothing wrong with the product or service, but if you are being tempted by the promise of cashback then be warned.
I swithed to this provider pureply for cashback. I could have got the same phone and contract elsewhere - potentially with some other freebies - but this one seemed best. Got the phone and contract, but cashback? No.
It wasn't tracked, soI had to raise a claim. This took many weeks. Then they said they found the transaction but then they needed it confirmed. It has been confirmed but now I am waiting for it to be processed. Well over 3 months in, and it isn't showing as confirmed yet (although someone at Quidco emailled to say it is).
All this from a company which claims to pay within 5 weeks and boasts of being faster paying. Rubbish!!
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© Copyright 2013, Maple Syrup Media Ltd. Registered in England and Wales,
No. 05498276. All rights reserved.
Registered Address: 4th Floor, 76-80 Great Eastern Street, London,
EC2A 3JL
Address for all correspondence and queries: Quidco.com The Gateway, Broad Street,
Sheffield, S2 5TF, United Kingdom
Registered under the Data Protection Act. Registration No. Z9450695
Authorised and regulated by the Financial Conduct Authority (FCA FRN 533105)
http://www.quidco.com/