T-Mobile offers & cashback

1 2 3 4 5

At T-mobile our network & innovation means better coverage for everyone...

At T-mobile our network & innovation means better coverage for everyone – pick up Orange signal if you don't have a T-Mobile signal. Our web and mobile innovation includes handy apps for iPhone and Android and you get free delivery with all our pay monthly plans.

Rates

58147£50

INCREASED RATE

for 24 month iPhone 5 handset pay monthly contracts between £36-£61 tariff

71755£35

for 24 month handset contracts between £7 and £15.49 a month (excludes iPhones)

71760£95

for 24 month handset contracts £36 a month and over (excludes iPhones)

73041£60

for 24 month handset contracts between £15.50 and £35.99 a month (excludes iPhones)

54810£60

for SIMO 12 month contracts £31 a month and over (excludes iPhones)

56367£20

for a 30 day SIM plan

69710£45

for iPhone contracts between £21 and £30.99 a month (excludes iPhone 5)

71758£60

for the Samsung Galaxy S4 on £15.50-£31.00 per month tariffs

70491£35

for the Samsung Galaxy S4 on £7-£10.50 per month tariffs

70493£95

for the Samsung Galaxy S4 on £36-£46 per month tariffs

56293£25

for SIMO 12 month contracts between £8.50 and £15.49 a month

56294£50

for SIMO 12 month contracts between £15.50 and £30.99 a month

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See Terms & conditions

Stats

Estimated payment date

11 July

(if you purchase today)

Tracking speed

Less than 6 hours

(from purchase)

88% tracked within 6 hours

2% tracked within 12 hours

6% tracked within 1 day

3% tracked within 1 day+

Tracking reliability

98% tracked

Cashback claim payment speed

Less than 4 months

(from submission date)

100% paid between 90 to 180 days

  • Cashback is not paid on the iPhone 5 unless specifically stated.

  • Cashback is only available to new customers, not including upgrades.
  • Cashback will not be awarded until the SIM has been active for 3 months.
  • Any customers found to be deliberately defrauding T-Mobile for cashback payments, will have their cashback removed.
  • 30 day rolling contracts are not eligible for the pay monthly contract cashback
  • Cashback may track as a lower amount but it should become updated by the time it is 'confirmed'.
  • When purchasing contracts a separate transaction must be made for each contract purchased to be eligible for cashback
  • SIM Only sim cards will not work in iPhone 4 handsets.
  • Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
  • Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.

Offers

Get £95 cashback on the Samsung S4 on the Full Monty £36 tariff. The Full Monty tariff (£36) comes with 2,000 minutes, unlimited text and data (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details

User Reviews

Average review1 2 3 4 5 61 reviews
3 reviews of 61 ordered by

No personal hotspot on ipad mini when promised it would be available

1 2 3 4 5 20 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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I purchased the nano sim for my iPad mini after explicitly asking t-mobile via live chat it the personal hotspot (i.e. tethering) would be available, with the answer being yes. It isn't, and according to online forums, won't be until May 15th, some 3 months after my purchase. The twitter team basically said sorry, but nothing we can do. I purchased this sim specifically to be able to share via a personal hotspot when at a customer site so this was very disappointing.
0 of 1 people found this useful
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Simo cashback

1 2 3 4 5 20 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
 Delivery and packaging
This was my first purchase through quidco and was quite surprised how quick it was confirmed, i received my cash back into my account in just a month
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T-mobile cashback

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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This is my first ever review as I'm in the process of rediscovering the value of Quidco. I'm usually not motivated enough either way to make the effort to do this but in this instance I was astonished with the speed and efficiency of which I was paid the cash back and cannot praise T-mobile and Quidco highly enough for paying this cash back on the offer well ahead of when it was advertised. The deal itself (£16/mth SIM only - unlimited everything) was a good enough offer anyway but the cash back was a very welcome icing on the cake. Thanks T-mobile and Quidco for a job well done.
2 of 2 people found this useful
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Tmobile cashback

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I was expecting £50 cash back. My order did not automatically track. I raised a query with Quidco who confirmed my order was now tracked, however, despite giving them the full details of my order number given to me by TMobile it was not the reference number required to claim the cashback. It took a couple of lengthy calls to TMobile to obtain the cashback reference number required by Quidco. My claim has now been requested and I await the outcome. My order was placed early December and it is now mid April.
11 of 12 people found this useful
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Not really faster paying

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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I'm not sure why this is marked as a faster paying retailer. I've been waiting a few months for this now.
3 of 3 people found this useful
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very fast cash back

1 2 3 4 5 1 month ago
 
 
 
 
 
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really great service fantastic deal cash back tracked and paid fast thank you quidco excellent value unlimited everything can not complain for this price
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Cashback tracked then declined for no reason.

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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My cashback tracked well enough, but has been declined for no reason that I can see. My order was completed successfully, and also completely online. I haven't cancelled the contract, and fully intend on seeing it through as I'm past the cooling off period. I've raised a claim but I don't hold out much hope...
1 of 1 people found this useful
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always paid

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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good cashback always accepted any probs get sorted my partner also got cashback too always tracked and always within time limt
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I am happy

tejaskumar_patel
(See all their reviews)
1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Thank u so much quid co saving me monthly at least £5. Quidco application is nice & easy as well
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cashback payment

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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I thought the cash back was too slow than some retailers i had purchased of before. So overall i was happy with product and delivery, but tracking cashback and payment was not very happy with.They could do with speeding up cashbacks in future.
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Very positive.

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
 Delivery and packaging
Paid within 9 weeks. Very positive, good product, excellent tracking of cash back , speeder delivery, all in all very good.
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super

1 2 3 4 5 2 months ago
 
 
 
 
 
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it was amazing thank you all i had to do is get my iphone and some money on top wonderful
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Super quick delivery and cashback payment

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Delivery and packaging
I was surprised how quickly the cashback was paid. The delivery was super quick and customer services is great too
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Fast Delivery

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Ordered an iPhone 5 which was delivered well before the date which T Mobile advised which was great, however the cash back didn't track and had to raise a claim to get the money but money was paid out within 3 months so still a good speed. Customer service from T Mobile is also great and when ever I have spoken to them so far it has always been someone in the UK rather than an international call centre.
2 of 2 people found this useful
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Rubbish Customer care of T Mobile

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Delivery and packaging
Very rude customer care execs. Think twice yes twice before moving to this network. Better off remaining some where else.
2 of 3 people found this useful
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Rubbish Be Warned

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
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They declined the cashback claim which didn't track. I raised a further claim and T-Mobile then they said they don't pay on Tablets so be warned. If you can get a better deal elsewhere I'd go for it - I certainly will next time!
3 of 4 people found this useful
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Declined cashback for no reason

1 2 3 4 5 3 months ago
 
 
 
 
 
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 Product or service
 
 
 
 
 
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Not happy with T-Mobile or Quidco. Placed my order by going via the Quidco site but it was not tracked and claim was declined because the cash back was paid to another company!?! The member of staff I spoke with was really helpful and apologetic, but offered no real reasons. T-Mobile took my order (and money) even though they didnt know when the phone would be back in stock. They stated 14days delivery at point of order was changed to 30days within the confirmation email (however the website still said 14days). All in all a great deal if it works, but dont get your hopes up. Seems far too many get outs for T-Mobile.
5 of 5 people found this useful
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Quidco and t-mobile

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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I specifically signed up with Quidco to take advantage of their £45 cash back offer on the iPhone 4s with t-mobile. Firstly no cash back is forth coming and then all knowledge of the transaction was denied when I made a claim. First and last time I use Quidco. It also took a long time for the phone to arrive as it was "" out of stock"". Be warned. This is also my second attempt at a review as my first one was moderated and deemed unsuitable.
11 of 12 people found this useful
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Waste of time

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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Rubbish. Claim declined, first because they said they couldn't find my transaction, then when I questioned that they decided it was actually because "the cashback had been paid elsewhere". Oh well that's all right then isn't it, as long as someone got it. Thanks T-Mobile, Thanks Quidco.
10 of 11 people found this useful
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Very impressive overall!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Cashback tracked immediately, although lower than the expected value, but after an email to quidcare, that was resolved and the remaining amount tracked and confirmed straight away. Payment speed was excellent! Thank you T-mobile, thank you Quidco!!
4 of 4 people found this useful
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very fast cashback

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Got this t-mobile contract online had problem with the customer services right from the start. However, no problem with the cashback, took the contract in December 2012 and in January 2013 got the money in my bank account. Very fast cashback.
2 of 2 people found this useful
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Really quick payment and excellent service!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Tracked and paid into my bank account within 7 days! Excellent service and speedy payment of £95! Very happy customer!
1 of 1 people found this useful
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Excelleny

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Been looking for a new phone contract for months, this deal from T mobile was significantly better value than anything else I saw and I got £95 cashback to boot which tracked and confirmed very quickly. Superb service, new phone arrived quickly and the set up and transfer of my existing number was a breeze. Very satisfied customer, well done T-mobile.
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Really good service

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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Ordering was very simple, the sales people were helpful and they supported the sale very efficiently and the product arrived exactly when promised.
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t-mobile contract

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Delivery and packaging
fantastic service - phone delivered very quickly, best tarrif i could find forthe iphone 4s, and cashback came very quickly
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Tmobile iPhone 4S purchase

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
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Great phone with a great price, cash back was not tracked initially so had to raise a query, however that was dealt with very well by the quidco team.
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T-mobile

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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Bought iphone 4s as Christmas present - tracked immediately on Quidco - the payment was confirmed and sent within 3 months
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Fab

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Lovely cash back for new contract phone very happy, will use again! Used t mobile for a few years now they are great
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T-Mobile phone contract

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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T-mobile phone contract very competitive, excellent reception. Cash back tracked very quickly and paid within 4 weeks, by far the quickest payer I have experienced. Excellent
1 of 1 people found this useful
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Mobiles

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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A good deal on my new mobile and £100 cashback in just over a month so first class service. T-Mobile have been the quickest yet. Time for the rest to get their finger out.
1 of 1 people found this useful
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Iphone 4s from T-Mobile

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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AMAZING offer!! iPhone 4s unlimited texts, calls and DATA for only £26 per month and £69 upfront. My brother paid £36 per month for the same phone minus the unlimited data just a few months ago so im over the moon. PLUS £100 cashback from Quidco!
2 of 2 people found this useful
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T- Mobile-tastic!!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Delivery and packaging
Ordered phone on the 29th Dec, cashback paid 16th January...fantastic!! By far T Mobile the best retailer I've used through Quidco
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IPhone purchase

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Purchased in run up to Christmas for daughter. Came quicker than advised. Process was simple and cashback amount was excellent. Funds have already been confirmed. In my experience t-mobile are good to deal with.
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t-mobile

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Haven't used quidco for over a year, but as this transaction tracked on the third day & confirmed a week later, I won't leave it as long next time!!
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fantastic-highly recommended!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
So quick in tracking, and payout.Hassle free the way cashback should be. Wish all of them were as quick as them!
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Four months and still waiting

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
£45 cash back. Tracked then not tracked. Then a claim made via quidco. Received an email to say T Mobile have accepted my claim however in another section of quidco it states declined. Four months later still waiting!
1 of 1 people found this useful
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Excellent vendor

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
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Superb in everyway, very quick in paying out. Only 72 hours from ordering the money was paid out. You could`nt ask for a better service
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Nice

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Got payment pretty quick, over the moon with product and service from T Mobile is also excellent. Worth the investment if your looking for a new mobile provider/deal.
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T-Mobile-Do More With This Fast Payer.

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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I ordered my Nano SIM for iPhone 5 SIMO through Quidco around the second week of November 2012. The payment tracked at the correct amount (£60.00) and was paid via BACS on the 20 December. Fantastic service from all parties involved. Thanks!
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Promptly paid, full value, tracked immediately.

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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As above, tracked within the hour, paid promptly (for a phone contract, appreciate they need to make sure you're not going to jump ship, so paid 1.5 months into contract) overall good experience, no issues. Should also note this was a SIM-ONLY contract, I did not receive any handset.
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Disappointed that the whole effort seemed very manual

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Although the service was very good, nothing appeared to be tracked automatically so I raised a case which was accepted but took 2 months for payment... doesn't sound 'faster paying' to me but hey ho, got it in the end
2 of 2 people found this useful
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Great phone, great service, great price, quick cashback

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Title says it all - just wanted a £7 a month contract and a decent phone, ans got my cashback the just after my first monthly bill.
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Tmobile a+++++++++++

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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An absolute pleasure to deal with, offered me a fantastic deal on a pay monthly contract, cashback tracking was done in a matter of hours and was confirmed and paid after only 20 days!!!!
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Excellent..

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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Purchased 2 phones separately over a 6 month span. Both times cashback paid within weeks. No problems, hassle free money!
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Does exactly what is says on the tin ...

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Bought a new i-phone and Full Monty contract. Exactly as advertised, delivered quickly, and cashback was actually paid before the first bill arrived for the new phone! Perfect.
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Two iphone 4 contracts on Full Monty

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Signed up online for two contracts. Went for this option because the £100 cashback on each phone seemed a good deal. T Mobile seem to be a joke. They cant identify my contracts from all the references I have given on numerous occasions. They have had no difficulty taking the monthly contract fee for both since July so must have the contracts on record. It seems like a battle of wills but I am not going to let them away with £200 so the fight goes on. All in all a very poor Cashback experience so far althoughI would stress that this is the exception as far as my dealings with Quidco have been so far!
3 of 3 people found this useful
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Very fast payment!

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
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I was paid cashback for an iphone 4 I ordered from TMobile. I wasn' t expecting to get paid so quickly! A very nice suprise!
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100 pound cash back paid in 3 weeks for iphone 5

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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i know cashback says excludes iphones and the cashback they do for iphones excludes the iphone 5 but it never said that on day of pre orders they where to slow to update the 100 pound cash back to say excludes iphone 5 as wasent out yet so i just managed to get my 100 haha well happy
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t mobile

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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the cashback paid within 2 months on each occasion. but customer services leaves a lot to be desired with it been primarily based in manilla
1 of 2 people found this useful
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Great Offer - Poor Customer service

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Having seen the offer thought it looked great and opted for it due to cashback amount. Website promised 48hr delviery of handset - it took them over a week and 3 calls to establish there had been an issue at their end and the phone wasn't dispatched. 2 weeks later the phone arrived and cashback was paid 10 days later. Only issue here is that the contract commenced 2 weeks prior to receiving the handset and they will not refund this. TMOBILE terrible service, QUIDCO - Exceptional!
1 of 1 people found this useful
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Great

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Signed up for the iPhone 4 Full Monty Contract with £100 cashback. Tracked quickly and confirmed and paid into bank in 4 weeks in total. Very happy, as was sceptical with all the neg reviews.
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Cash back

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Wow great service and cash back after 5 weeks. the phone we wanted was out of stock but a quick phone call and they had one for us
3 of 4 people found this useful
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Great Retailer

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
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Great retailer and great quality. Great service and very faster payment within 30 days which was not expected. Happy to continue association with T-Mobile.
2 of 3 people found this useful
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still waiting

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
bought phone in April2012 with £100 cashback. However only £70 cashback paid in July so cashback claim raised am still waiting for £30
4 of 4 people found this useful
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iPhone 4s 64 gb

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Great coverage and good tariff. Fast service and nice website which made ordering a doddle. Would highly recommend and will use again.
1 of 2 people found this useful
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T-Mobile

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
My cashback didn't track initially but I raised a claim thro Quidco and should now receive my cash in the next payment run. Overall time to receive money good <3 months and excellent service/communication from Quidco at each step of my claim - thank you
1 of 2 people found this useful
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TMobile

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Great phone and great product at a really good price. Unfortunately cashback took ages and then had to do a claim for the rest as underpaid. Finally fully paid after 6 months.
0 of 1 people found this useful
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Slow to pay

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Purchased a SIM only pay monthly tariff and a pay monthly broadband tariff. Neither tracked and I had to manually create cash back claims for both. SIM only cash back paid about 3 months after purchase. Mobile broadband cash back received yesterday after nearly 5 months.
9 of 9 people found this useful
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Tmobile cashback

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I have had exactly the same experience as others. I bought the phone online and the cash back was tracked. Just after the cooling off period ended the cash back was declined. I've raised a claim but feel that this was a ploy by Tmobile to get customers. The only explanation I think Tmobile will give is that they contacted me to say that they had to confirm my bank details over the phone using security questions - therefore the order wasn't totally completed online. However, if this is the case then they are getting customers under false pretenses - the cash back was never a real offer as they always have to complete online orders over the phone to confirm the details when setting up a contract?? Don't be fooled no matter how good the cash back sounds!
63 of 63 people found this useful
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Declined cashback

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I bought a Samsung Galaxy S3 on a Full Monty (£41) contract and was drawn to T-Mobile by the offer of £120 cashback, which seemed very generous. I followed all of the provisos in the terms and conditions and my cashback was tracked (albeit a day later). Immediately following the cooling off period my cashback was declined. I have had to raise a claim and have contacted T-Mobile direct with them sending a response basically telling me that it was Quidco's problem not theirs. If you are considering entering into a contract with T-Mobile on the strength of this cashback offer bewear - it is a ruse to draw you in and the offer will be withdrawn following your cooling off period leaving you unable to pull out of the contract. (I trust this that this 'constructive criticism', certainly from the standpoint of the consumer at least).
69 of 70 people found this useful
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declined cashback

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
i purchased iphone 4 on full monty with £100 cashback. the day the 14 day cooling off period ended they declined the cashback with no explanation. i fit all criteria to qualify and have been forced to raise a query to find out why i have been declined??? if cashback is your main reason for choosing this deal i would seriously rethink considering the above.
80 of 81 people found this useful
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http://www.quidco.com/