Virgin Media offers & cashback

1 2 3 4 5

We're the first people in the UK to offer you TV, Broadband, Phone and Mobi...

We're the first people in the UK to offer you TV, Broadband, Phone and Mobile - all from one place.

The future is bursting with fresh entertainment and communication possibilities. That's why we're here - to bring all the excitement to you and make your digital place the brilliant place it should be.

Suddenly, everything's coming together, and were the first people to provide you with a unique combination of:

  • Superfast and reliable broadband
  • Phone packages that fit around you
  • Mobile service that gives you just what you want

Whatever you choose with Virgin Media, we're aiming to make the whole experience as effortless as the award-winning service our Virgin Mobile customers have enjoyed for years.

Stats

Estimated payment date

30 August

(if you purchase today)

Tracking speed

Less than 6 hours

(from purchase)

89% tracked within 6 hours

4% tracked within 12 hours

7% tracked within 1 day+

Tracking reliability

93% tracked

Cashback claim payment speed

Less than 6 months

(from submission date)

100% paid between 90 to 180 days

  • Cashback available to Brand New Virgin Media customers only.
  • Cashback is not available on Virgin Media National sales (Virgin Media refers to fibre optic cable and National refers to ASDL Broadband)
  • Virgin Media will not pay out cashback on orders made from outside of the UK
  • Free installation is only applicable to any bundle that includes Broadband and phone - not on any Solus or TV & Broadband and TV & Phone combination
  • Earn cashback simply by clicking through to Virgin Media and shopping online as normal
  • Orders must be completed online in order to be eligible for cash back
  • Our cashback offer will be paid in addition to any offer on Virgin Media's website, unless a voucher code has been redeemed.
  • Any members reported to us as applying to Virgin Media with fraudulent details or intent to deceive will have their Quidco account and cashback terminated without prior notice.

Offers

Save £203 on the Essential Collections with 6 months half price and free installation plus £76 cashback (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details

Save £150 on 30Mb & Phone with up to 6 months half price, free installation (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details

Collections include Superfast fibre optic Broadband, TV and Phone (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

User Reviews

Average review1 2 3 4 5 76 reviews
3 reviews of 76 ordered by

Virgin Media are better and cheaper than Sky!

1 2 3 4 5 4 hours ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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if you can get them in your area, get them in. 10 times better than sky and 1/2 the price.
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Got there eventually!

1 2 3 4 5 12 days ago
 
 
 
 
 
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I was impressed with the amount of cashback we eventually got, but the estimated time of approx 2 months was a joke. Every day I logged in to Quidco and the estimated payment day had gone back a day. I didn't think we'd ever get the cashback, but it eventually confirmed nearly 4 months after it tracked. In terms of the service from Virgin Media, they came round to set us up. The guy was on his phone to a friend the whole time and couldn't connect the phone because of a problem with the line. He disappeared off to his van to apparently make a call to his boss to arrange for this to be fixed and for them to send someone else round at a later date. A week later, still with no phone line and no contact from Virgin Media, we called them and they had no idea there was even a problem!
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Would have been good without the cashback

1 2 3 4 5 13 days ago
 
 
 
 
 
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Very good service from Virgin Media, much better than BT, cashback arrived within 2 months. Call centres seem to be UK based too, which is good.
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was surprised that cashback processed :-)

1 2 3 4 5 27 days ago
 
 
 
 
 
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I had been informed before hand that if there is a problem with your order they will call you and put you through to one of their sales team and therefore cashback would be declined. There was a problem with my order (there was already an account registered at the address) so they phoned me up and went though the whole procedure. I mentioned the cash-back on Quidco and they said that as it had to go through their team due to the multiple account, it would be declined. 6 Months later is was paid! :-) However non cashback related... if they keep rising their prices mid contract, I'm going to switch to BT and get rid of them for good.
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Didn't track, contacted quidco, paid £161.50 and 6mths half price within 4 weeks, surpris

1 2 3 4 5 28 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Title says most of it, except; rough installers, didn't care. I've contacted Virgin, still waiting for their installation manager to contact me. Cables poking out of the ground ready for the mower to cut them.
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Excellent

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Really fast payment. Got the full £70 cash back, plus 6 months half price. Excellent service. Thanks Virgin and Quidco!
1 of 1 people found this useful
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Excellent, spear fast payment

1 2 3 4 5 2 months ago
 
 
 
 
 
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Did not track initially but once my claim was received, they paid my cashback in just a day! Excellent service, really happy with Virgin & Quidco!
1 of 1 people found this useful
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fed up

1 2 3 4 5 2 months ago
 
 
 
 
 
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After reading other reviews from virgin media purchases were cashback has been received very quickly, wondering why mine has tracked for 6 months and still nothing, is it just luck or maybe some customers money is better than others, contacted virgin media they say its nothing to do with them and is paid at quidcos discretion, quidco say they waiting for virgin media, make your mind up.
3 of 3 people found this useful
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Brilliant Offer

1 2 3 4 5 2 months ago
 
 
 
 
 
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I went for the Essential Collection which came with £161.50 Cashback, Half Price Broadband and TV for 6 months and £60 Credit on my account. Installed within 5 days of order and the services are excellent. The Cashback didn't track initially but I put a claim in at the earliest opportunity and I received it in my bank today, because of the £60 Credit I haven't even had a bill to pay yet! The contract effectively works out at £24.30 a month when you subtract the Cashback and Discounts from the total cost so it's brilliant value.
4 of 4 people found this useful
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Always a new offer

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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The only real complaint I have with Virgin Media, was that they had a new and better offer available after I ordered, but before I got the cashback. While it's obviously going to happen to some people some of the time, it doesn't stop it being frustrating.
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Did the job

1 2 3 4 5 2 months ago
 
 
 
 
 
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After reading previous reviews wasn't very confident of getting any cashback thru this deal... but lo and behold it has tracked and confirmed within a month or so! Result :)
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Fantastic

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Cannot fault the Virgin Media experience from start to finish. There was a problem with the property we were moving into that was outside our control. Virgin pro-actively contacted me and then kept in touch with me every few days just to let me know what was happening. Also found a better deal than the one that I'd put together on my own too. If only they could give us Sky Atlantic too, life would be complete!
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Virgin media tv, phone and broadband package

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Virgin's tv, phone and media offer was about the same value as Sky, although Sky has a calling plan which includes free calls to various overseas countries; Virgin does not (this matters to us as my wife is Australian). The installation process went very smoothly: we only had to wait about a week and everything was set up in about 45 minutes. So far, it all works as it should.
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worked fo me

1 2 3 4 5 2 months ago
 
 
 
 
 
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fast tracking, installation was speedy and cash back was a great amount and paid quite quickly, can't complain with the service.
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Great price with great cashback

1 2 3 4 5 2 months ago
 
 
 
 
 
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The service to date is excellent. With the cashback the monthly fee is even more competitive than the other providers. Well done Virgin Media.
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Excellent

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Excellent customer service and installation. Very happy with the package we chose. Cashback was tracked quickly and payment confirmed within 2 months of installation.
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cash back been declined

1 2 3 4 5 2 months ago
 
 
 
 
 
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virgin media cash back been declined! as already passed the 45 days period, so I am not able to claim.
1 of 2 people found this useful
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Virgin media review

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Over all a good experience with virgin media. Cashback amount is quite awesome. Cashback was processed very smoothly without any followup.
1 of 1 people found this useful
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fantastic!!!

cupcakeboutique1
(See all their reviews)
1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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took around 2 months to recieve but got great cashback!!! Would highly recommend to others. Fantastic if your thinking of going to virgin anyway
1 of 1 people found this useful
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all good

1 2 3 4 5 2 months ago
 
 
 
 
 
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was ok and got my money fairly quick. Want more offers now. Would recomend to other people and suggest the service
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Casback

1 2 3 4 5 2 months ago
 
 
 
 
 
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Excellent deal just took some time for cash back to arrive. Virgin broadband and service far superior to our poor experience with BT.
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Overall very good

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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The cashback did not track, but after submitting a claim and waiting the required period (think it was about 2 weeks) Virgin accepted the claim almost immediately, that was 4 days ago, and the money has just been BACS transferred to me today. Excellent!
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VM cashback deal

1 2 3 4 5 3 months ago
 
 
 
 
 
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I found Virgin Media to offer an Amazing cashback offer, Virgin Media have great customer service and are by far the best Broadband service provider in my area..
0 of 1 people found this useful
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Virgin media

1 2 3 4 5 3 months ago
 
 
 
 
 
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£161.50 says it all plus free install and even got free re-install as i moved a couple of months later.
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All

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Cash back came when stated no problems at all now to refer a friend for more cash back thank you
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Quite Fast & Good Service

1 2 3 4 5 3 months ago
 
 
 
 
 
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Once I ordered Virgin it was installed within the week, the only problem I had was the telephone line got mixed up. Once I reported there was a problem with the phone line it was sorted out within a 2hrs. The service and support cannot be faulted, and the package and reception is great, after all the snow I still got tv, unlike my friends on Sky! The cashback was confirmed after the first direct debit went through which is about 1month and a bit after installation. I'd never used quidco before and glad that I did as I not only got the cashback, I also got an extra £50 knocked off the first bill (from Virgin online offer) so in effect with the cashback it will pay for the service for the first 6 months! Thanxs
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Good++

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Good experience, payment received just after 3 months. No problems with tracking and no other issues experience. Good retailer with good support from Quidco
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Virgin media

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Great product, value and customer service. Broadband is extra fast. . Payback confirmed after 3 mth and i should be paid next week.
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Worth it...

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Did exactly as it said on the ads... One blip with a crossed phone line but soon sorted! Installation staff pleasant and considerate, explaining everything well. Cashback paid when expected
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Very Happy with the service and installation

1 2 3 4 5 3 months ago
 
 
 
 
 
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I read other reviews on Quidco and they were hit and miss, but I knew I didn't want SKY so I opted for Virgin with their great cash back deal. I thought the installation would be a problem, but as it turns out they held their installation date, the guys that did the installation were very friendly and professional and I couldn't be happier with their service. The Virgin system is great and the internet connection is blistering. The only downside is the time they take to pay, but they clearly stated this from the outset so I was expecting the delay. I would definitely recommend!
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great service no problems

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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i have no complaints, order went through ok, was installed on the day it was supposed to be with no hassle at all considering we were just moving in to a new house. cashback tracked quickly and is now due to be paid.the tivo box is great and so easy to use. all round great service
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Impressed

1 2 3 4 5 3 months ago
 
 
 
 
 
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Cashback, customer service and install team all brilliant. Between the half price offers, cashback and unlimited usage i've saved hundreds by moving and it took less than 3 weeks....
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Very happy with Virgin

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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The whole package is great value even before the Quidco rewards to we are very happy with our deal, value for money and the virgin experience
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phone bills too costly

1 2 3 4 5 4 months ago
 
 
 
 
 
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great broadband but unfortunately the call rates are extortionate!!! the cashback took about 4 months and have also noticed that i got a £77. charge because my direct debit was declined!!!im phoning up to say im not paying it,but surely its a mistake!!!
1 of 1 people found this useful
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Got cashback paid into account even before first bill was generated!!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Initially cashback didn't track but after putting up the claim, cashback approved and paid in hardly 20 days. Not even first bill is generated yet!! Good times :)
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Cashback as promised

1 2 3 4 5 4 months ago
 
 
 
 
 
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Installation completed end of October, paid cashback mid January. Only downside is they then put the package tariff up by nearly £5 which makes them dearer than Sky who I was previously with, however the broadband is far superior. TV service can be hit & miss though - if you go for a TIVO box, either dont record as much on HD or get the higher storage box. Doesn't hold as much as quoted when recording in HD.
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Virgin Virgin Media User!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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2 and half months from tracking to recieving payment Price for service is expensive compared to TalkTalk or PlusNet, but the broadband speed is amazing. No speed drop off at peak times.
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Virgin media the godd and the bad

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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The service itself is far better than anything offered by sky. But was unhappy that after setting the direct debit to go out on a certain date this was changed without informing me so the payment date was almost missed. At the moment my internet is down but this is more than likely due to the snow and the service center have credited my account with £15 for my inconvenience. Over all i would still stick with virgin and i put these issues down to teething problems also I'm really happy with the amount of cash back i have received.
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Paid cashback in less than 3 months

1 2 3 4 5 4 months ago
 
 
 
 
 
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I had to put in a claim for my cashback with Virgin media but extremely impressed with the speed it ended up in my account :-) Signed up with them at start of Nov 2012 and got paid cashback in Jan 2013 Service is very good and loving TiVo. In total after discounts applied I'll be paying about £25 a month so great value for money.
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Disgusting service - go with ANYBODY except Virgin

1 2 3 4 5 4 months ago
 
 
 
 
 
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Virgin confirmed three times that they would turn up to install service, then cancelled saying there was no cable in the road. Eventually installed cable only to ask me to rebook installation - only available weekend date then two months away. After taking a day off work for installation (where they almost refused to install again due to not liking the 'brickwork' on my path, they then refused to honour the original offer price saying that the offer had expired. I pointed out that this was due to them rebooking it and they said they didnt care, it was not running at the time of installation (refused to let me escalate the call in customer services). To cap it all, since they cancelled the original date they have also refused to honour my cashback. Nasty nasty customer service - go with SKY or BT. Im sorry I ever signed up with them....
8 of 10 people found this useful
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Absolutely terrible customer service

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Signed up with Virginin Media in November 2012 for broadband and phone, with a promise of free installation and half price package for a period of 6 months. Broadband was installed on the agreed date however they did not connect the phone and to date we are still unable to make or receive calls!! I have so far taken 2 half days off work waiting for ENGINEERS to rectify situation. Also spent over 2 hours on phone (mobile) speaking with customer services. To top it all they sent me a bill for £49.99 installation and charged full price for the package!!! VERY FRUSTRATING!!!!
5 of 6 people found this useful
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No complaints

1 2 3 4 5 5 months ago
 
 
 
 
 
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Cashback arrived around 3 months after signing up. Virgin Media only really offers deals to new customers so make the most of any deal you've got with them as you'll struggle to continue getting deals later on. Their cable deals usually deliver what they promise unless they're having one of their 'semi-frequent' outages which can last up to 12 hours.
4 of 4 people found this useful
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Sign up cautiously....

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Took ages for the cashback to come through, had to contact Quidco quite a few times. Virgin are a bit cheeky signing you up for 15 months - only do this if you are certain nothing in your life will change in that time - I ended up moving house and they could not offer the same service there and expected me to pay more for it! So had to pay a hefty fee to leave early - even though I would have stayed with them if they matched the service. Blah, a company that does not value customers or have any interest in you having a positive experience and potentially coming back to them.
4 of 6 people found this useful
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Cashback good but took 3 months to get installation

1 2 3 4 5 5 months ago
 
 
 
 
 
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We received the cash back quickly but the installation and service was poor. The internet was great at first but slows down if you download/stream films from certain sites. The tv can be unclear sometimes (due to signal) which is annoying if it's a film that you have recorded to watch later.
3 of 3 people found this useful
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Faster broadband

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Joined for faster broadband (which I got) and cash back too. No problems whatsoever with installation other than not quick enough
1 of 1 people found this useful
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Virgin media payment

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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took out VM in september 2012, cashback paid in January 2013, very quick If only virgin finance cashback would be as quick as virgin media
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Virgin package

1 2 3 4 5 5 months ago
 
 
 
 
 
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Good deal and relativey quick cashback. Be very carful though as the cashback level variesmassively and I would have got almost double three weeks later. Still not complaining though as £76 for nothing when I would have changed packages anyway.
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Cashback good but service poor

1 2 3 4 5 5 months ago
 
 
 
 
 
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Virgin cashback tracked without problems and was paid reasonably quickly. However the service from Virgin was anything but exemplary. On hold for hours trying to speak to customer services. Given the hard sell when trying to downgrade package etc... the basic TV package offers nothing that I was missing on Freeview. I've gone back to O2 who atleast provided decent broadband and customer service.
2 of 3 people found this useful
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A very good deal indeed

1 2 3 4 5 5 months ago
 
 
 
 
 
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very pleased with the cashback offer and speed of delivery, I have received the cashback in 3 months. A great deal for anyone who wishes to join Virgin..
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great deal from Virgin

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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It took 3 months for the payment to be made from product purchase (TV, phone and broadband) made on the 12th October, and was a great deal - over £150 in cashback for the 18 month deal. happy days!
1 of 1 people found this useful
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would recommend

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
very quick and easy service. The engineers who installed it were very polite and professional, would def recommend the products
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Good company, excellent cashback

1 2 3 4 5 5 months ago
 
 
 
 
 
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Cashback took about 3 months to come through.Virgin mucked up my order and didn't process it so didn't turn up to install which was very annoying considering I'd taken the day off! However, they gave me another £50 off my bill by means of an apology so that was a nice bonus.
1 of 1 people found this useful
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Broadband good

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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Good service although a bit slow on tracking and payment. Compared to BT, virgin media beats them hands down on everything, including the package
1 of 1 people found this useful
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Had to make a Claim but they paid quickly

danielwoolnough
(See all their reviews)
1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Delivery and packaging
The only problem I have had was that it didn't track when I made the order. Other than that, I made a claim and it was soon confirmed and paid. No problems. Just wish I had picked a better package to get more cashback. :)
2 of 2 people found this useful
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Great cashback amount but had to do claim

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
 Delivery and packaging
The cash back offered is great - really makes it worthwhile shopping through Quidco; however, my purchase didn't track. Had to wait weeks before I could submit a missing cash back claim then took months for it to finally be approved and paid. Just a little edit on the above. When signing up to Virgin Media be aware that the price you sign for for will never be the price you end up paying. We've had our contract for just under a year and by Feb 2013 (after second price increase) we'll be paying almost £100 more per year for our tariff than the package we were given to start with. Why do they keep putting prices up for their existing customers and then claim they are doubling broadband speeds for free? It's obvious customers are paying for it!
2 of 3 people found this useful
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DO NOT BE TEMPTED BY VIRGIN OFFER

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
So far, after cancelling Sky, I have had a contract that doubled the price of the original contract and then when I complained and they said they would rectify this- I then received a contract for £120 pounds per month for basic packages-please always read what you sign. I then arranged an install date- when they arrived they said they couldn't do it-even though the previous tenants and my neighbours have Virgin- and they would come back later in the day. They didn't turn up or call to let us know which meant we stayed in from 8am until 6pm for no reason. The following day I had to call them- still no communication- and the guy in another country said" oh it is on your notes it will take another 4 weeks". When I questioned why I had not been informed he couldn't say. I have had nothing but trouble with this company and I haven't even received the services yet. AND I AM NOT THE ONLY ONE. DO NOT USE THEM. The customer service element is diagusting, Sky are slightly more expensive but they are reliable, will always let you know what is going on and keep you updated. Obviously I cannot rate the cashback speed as I will be cancelling their appalling service
7 of 8 people found this useful
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Virgin media

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
£161.50 paid in less than a month, happy days, glad I ordered through quidco now rather than over the phone, and I got 6 months half price too
1 of 1 people found this useful
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Excellent cashback rates with the fatest broadband around

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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the cashback tracked quickly and correctly and was paid within 30 days. If you love sky's sky+ box you may find the tivo box a little more complicated BUT the rewards are for sticking with it are great. The advanced show searches, wish lists and recording suggestions by you telling it the shows you like are awesome. Its really like a personalised on demand service. You've also now got access to Sky's on demand via any of virgin's set top boxes and a 45 channel online streaming service. This means the kids can watch tv on their laptops or tablets without disturbing you. Excellent. Ive run sky and virginmedia side by side for months and when you add in the amazing reliable internet speeds they offer why would you ever want sky again???!
1 of 1 people found this useful
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Tivo is great and cashback was very quick

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Tivo is really great and the 30MBps Internet is fast. Cashback was paid in a month from installation, can't fault anything!
2 of 2 people found this useful
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Very fast tracking and payment

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I ordered broadband only.From start to finish it was very straight forward. Tracked quickly and the cashback is in my account after 8 weeks. Not had any concerns or problems all is as it should be.
1 of 2 people found this useful
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Disgraceful

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Terrible service from VirginMedia. Dreadful installation which started in July and I still have complaints outstanding. Speed of payment is poor and Virgin Media distanced themselves from Quidco when I chased them - one of my many complaints. Would not recommend VirginMedia to anybody - ever. Arrogant company!
4 of 8 people found this useful
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Virgin. Good cashback, poor service.

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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I now know why the cashback is so much, it has to be to entice people away from Sky. The Tivo box they are pushing is over-complicated with no visual indicators and a request for a User Manual has fallen on deaf ears. I am being billed the incorrect amount EVERY month with a credit to adjust it, which I asked them not to do. I don't see why they can't have it correct in the first place! On the whole I really wish I'd stayed with Sky.
6 of 9 people found this useful
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Very good cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
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 Cashback payment
 
 
 
 
 
 Delivery and packaging
Speed of tracking: Within the same day of the transaction Pricing, including cashback and relative to competitors: I sealed the deal with a record cashback deal with this retailer, not only on Quidco, but including competitive sites. £171 cashback for a service that costs £270 over the course of the 12-month contract was very sweet to come by and it was the decisive factor for picking this service. Speed of the cashback payment: Right upon completion of 4 months after the purchase/cashback tracking, the cashback became confirmed and payable. It took a while but it's understandable considering I took more money than the sum I have already paid for the service. Also, on the positive side, I was not contacted to alter the terms of the contract, that is a common (or not so common) method of some retails to circumvent/reject cashback.
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Waited a while for confirmed cashback but no complaints here

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Quick delivery and installation, very helpful engineer who did more than I expected on the day. Good package overall with reduced payments for a number of months, free installation fee and a huge cashback amount!
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Happy Customer

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Tivo box is excellent and love the available catch-up tv. Great having a second box at no extra charge. Have being really impressed with Virgin Media. Cashback paid within four months too.
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Great Service

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Great cashback and a good deal. More companies should give deals like this, thank you very much. will use this service again.
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Excellent service and reasonable pricing.

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Switching over to Virgin Media was the best move ever. The Tivo box is great and the superfast fibreoptic broadband is the best. The modem is more powerful and wireless connections reach further.
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Quick and easy

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
They installed when they said they would it was quick and easy i highly do recommend them.i have not a problem with them yet
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Virgin media

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
I highly recommend the virgin Tivo and the cash back offer through quidco was great value for money virgin were very quick to correct initial errors with no questions asked.
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Virgin are a joke, Avoid them Customer Service is appauling.

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Long story short, they cocked up my order, over charged me (thank goodness for the direct debit guarantee charge back), made it impossible to sort out over the phone with terrible customer service. The only person who understood me properly and actually help was the English guy I finally got through to in the cancellation department. I ended up cancelling everything back to sky...
0 of 2 people found this useful
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Beware of their "engineers" !!!

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Cashback was declined. Raised a claim and then it was accepted. Ok, fine, these things happen. It wasn't really smooth but at least they accepted my claim. Installation was quick but quite a nightmare. A slacking 'engineer' turned up asking where I wanted everything installed (2 TV boxes, 1 router, and landline phone). I told him and he started saying "no we can't put it there because blahblahblah" (clearly in rush to finish as quick as he could). Finally we reached a compromise. TV cable had to pass through a wall and he wanted to drill a hole ABOVE the door. ABOVE !!! Unbelievable! I suggested to drill it in the corner between the door and the floor and he said "uhm... could be a good idea" (desperately trying to look clever). He did it WRONG and the drill bit pushed the skirting board which came out completely, taking the plaster with it. He shrudded saying "oh.. we don't do repairs". Result: I had to fix the skirting board and now I have a huge hole and a huge crack where the plaster came out. I will have to pay a handyman to fix it. Thanks VirginMedia!
5 of 6 people found this useful
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Review for Virgin media.

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
This company dont have a customer service.You get pass from one person to another until they cut you off.They need to deliver what they promise instead of running away from their responsiblity.
1 of 2 people found this useful
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Virgin Media

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
They twice cancelled my install meaning I had to go without internet for 6 weeks in my new place. Not ideal. From a cash-back perspective everything ran smoothly and very happy with payout amount and the speed of payout.
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Brillaint Service and Super Fast Cash Back

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Arranged installation for 6 weeks after the order (so or sky service could be cancelled) Cashback was in my account before it was installed - very happy with the service and the deal
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QUICK PAYMENT

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
Paid very quickly. Only problem they seem to duplicate any new sign up. Paid in 10 weeks. I have 2 duplicates on my account for some reason.
1 of 1 people found this useful
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Virgin Media 'Essentials' Package - £137 cash back

1 2 3 4 5 9 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
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Signed up to the essentials package for 18 months. Cash back of £137 was paid exactly 3 months later. Installation and set up was quick, havent had any problems with the service
22 of 23 people found this useful
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http://www.quidco.com/