John Lewis & Partners Cashback
- Discounts
- Terms & Conditions
cashback
When will I get my cashback?
- PurchaseToday
- Tracked in<Less than 24 hours
- Pays within5 months
Cashback do's and don'ts
DO's
- Cashback is not paid on VAT, delivery charges and any other additional fees, occasionally some may pay cashback on the full basket amount. When a minimum spend threshold is required to be eligible for cashback, retailers do not count VAT and fees in the total spend amount
- Cashback can be earned simply by clicking through to the merchant and shopping as normal
- Cashback is available on genuine, tracked purchases completed immediately and wholly online
- Purchases at this merchant should appear as pending within 24 hours. They will remain at this status until the merchant confirms the purchase is eligible for cashback. Once this happens your purchase will reach the ‘confirmed’ status on your account
- Most transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" claim within 45 days of the transaction.
- Cashback may initially track at a lower or higher rate and update to the correct rate on confirmation
- Cashback is not issued by the merchant. If you have any queries regarding cashback or payments, please contact Quidco Customer Support directly and not the merchant
- Even though we do our best to keep the information on this page up to date, it may be out of date from time to time.
- If you purchase products across multiple cashback rates in one session, the lowest rate will track against the full 'basket' amount
- Cashback will only track if the merchant can track your purchase to us. This means that you must click the 'Get Cashback link', go straight through to the merchant website and make the purchase in the same session without exiting your internet browser
- The merchant reserves all rights to take action (including legal action) as is considered necessary in its sole discretion in order to prevent or redress any fraudulent or otherwise unlawful use of their website
- The cashback offered is only available as shown at the time and the merchant reserves the right to withdraw their offering at any time
- Cashback rates are subject to change and may increase or decrease at any time
DON'Ts
- John Lewis & Partners will initially track all purchases lower and on confirmation it will update to the correct rate
- Cashback will not be rewarded for Gift Card purchases
- For Made to Measure orders, please ensure these are completed on the mobile site or desktop, not via the app.
- No Cashback on Student Beans, UNIDAYS or John Lewis Employee Discount.
- Please be aware that if you are redirected out of the John Lewis app to the mobile site your order will not track and you will not receive your Cashback points in your account.
- Cashback will not be given for orders of three or more of the same product in a single order or for more than 2 orders placed on the same day due to being deemed not to be for genuine personal customers.
- Don’t apply an additional discount that reduces your overall purchase price, this may cause your cashback to be declined or reduced. e.g Voucher codes, student discount, staff discount
- Don’t pay for your purchase using a Gift Card
- Don’t purchase a Gift card OR Gift vouchers
- Don’t complete your purchase over the phone, purchases need to be fully completed online
- Don’t participate in any other offer/promotion that is not covered in the retailer's cashback rates
- Don’t resell as cashback is not available to resellers (a person or company that purchases from a retailer with the intention of selling the item back on)
Helpful Information
Shopping John Lewis & Partners
At John Lewis & Partners, we’re more than employees - we’re owners. That’s why we’re all called Partners. And that’s why we all go above and beyond to offer quality products and outstanding service to the people who matter most - you, our customers.
You’ll find thousands of products across Fashion, Home and Tech by leading brands, together with John Lewis & Partners collaborations and exclusives that you won’t find anywhere else. We’ve also expanded our own brand Anyday range which has style, sustainably and affordability at heart.
We offer a range of helpful services like Personal Styling, Home Design and Nursery Advice. My John Lewis members get the best value. Sign up for free to enjoy personalised offers, vouchers, and exclusive early access to new launches.
Shop in store, online, or via our App! Standard UK delivery is free on orders of £50 and over, or you can Click & Collect next day from John Lewis & Partners, Waitrose & Partners shops and Collect+ when you spend £30 or more.