liGo Cashback
- Discounts
- Terms & Conditions
When will I get my cashback?
- PurchaseToday
- Tracked in<Less than 6 hours
- Pays within7 months
Cashback do's and don'ts
DO's
- Cashback is not paid on VAT, delivery charges and any other additional fees, occasionally some may pay cashback on the full basket amount. When a minimum spend threshold is required to be eligible for cashback, retailers do not count VAT and fees in the total spend amount
- Cashback can be earned simply by clicking through to the merchant and shopping as normal
- Cashback is available on genuine, tracked purchases completed immediately and wholly online
- Purchases at this merchant should appear as pending within 24 hours. They will remain at this status until the merchant confirms the purchase is eligible for cashback. Once this happens your purchase will reach the ‘confirmed’ status on your account
- Most transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" claim within 45 days of the transaction.
- Cashback may initially track at a lower or higher rate and update to the correct rate on confirmation
- Cashback is not issued by the merchant. If you have any queries regarding cashback or payments, please contact Quidco Customer Support directly and not the merchant
- Even though we do our best to keep the information on this page up to date, it may be out of date from time to time.
- If you purchase products across multiple cashback rates in one session, the lowest rate will track against the full 'basket' amount
- Cashback will only track if the merchant can track your purchase to us. This means that you must click the 'Get Cashback link', go straight through to the merchant website and make the purchase in the same session without exiting your internet browser
- The merchant reserves all rights to take action (including legal action) as is considered necessary in its sole discretion in order to prevent or redress any fraudulent or otherwise unlawful use of their website
- The cashback offered is only available as shown at the time and the merchant reserves the right to withdraw their offering at any time
- Cashback rates are subject to change and may increase or decrease at any time
DON'Ts
- Don’t apply an additional discount that reduces your overall purchase price, this may cause your cashback to be declined or reduced. e.g Voucher codes, student discount, staff discount
- Don’t pay for your purchase using a Gift Card
- Don’t purchase a Gift card OR Gift vouchers
- Don’t complete your purchase over the phone, purchases need to be fully completed online
- Don’t participate in any other offer/promotion that is not covered in the retailer's cashback rates
- Don’t resell as cashback is not available to resellers (a person or company that purchases from a retailer with the intention of selling the item back on)
Helpful Information
Shopping liGo
We set out with a vision to create a company that offered top-quality electronic goods and set the bar for truly great customer service. A decade on and we are still driven by this passion to nurture satisfied customers who will sing our praises to their friends and family, and come back to purchase from us again and again.
That's why we can be contacted via email, Facebook, LiveChat, Twitter, and still operate our own call centre (open Monday - Friday) with trained staff who know our products inside-and-out and can offer friendly advice and support, before and after your purchase. We also value and listen to our customers' feedback (and even have a dedicated email address for this – helpdesk@ligo.co.uk) as without them we wouldn't be where we are today.
When talking about how to 'set the bar for truly great customer service', we soon came to realise that different people have different ideas about what makes customer service great. This is why each liGo customer is treated as an individual and the service they receive is tailored to satisfy their expectation of great service. We want to help you make the right choice, offer support when things go wrong and deliver a service that you are truly happy with.