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Petplan Pet Insurance offers & cashback

As the UK's leading pet insurance provider* Petplan continues to help pet owners with the cost of veterinary fees when their pets require treatment. As a specialist provider of pet insurance, Petplan have developed their policies to suit the needs of today's pet owners.

  • Petplan offers a range of policies including 'genuine' lifetime cover: Covered for Life
  • Vet fee cover up to £12,000 per year
  • Petplan settle 90% of claims within 5 working days+
  • Cover for complementary treatment
  • Petplan can pay your vet direct

Terms, conditions and excesses apply and may be varied at renewal.

*Verdict UK Pet Insurance Distribution and Marketing 2016

+ Following receipt of a claim form

Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638) both of which are authorised and regulated by the Financial Conduct Authority. Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.

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Member Reviews

Reviewer's avatar

user964304 wrote on 20 January 2016

Petplan Dog Insurance

Telephone service was appalling - hence having to set up insurance cover online. The online "retrieve a quote" service did not work for me - twice. Hoping the new quote and policy I had to set up online tonight continues to keep my dog covered and I am paid the £30 cashback I am expecting. However, the website and completing details online was easy, quick, self explanatory and painfree. (I have only just completed my policy and payment online, not yet received any cashback yet, obviously).

cFarrow93302 wrote on 16 February 2016

Cash back still not paid 5mths later

Cash back tracked quickly but still not paid 5mths later, v poor. Haven't had a need to claim so can't comment on customer service. Amex were doing a very competitive policy so may consider them next time as Amex customer service is second to none

ionas5 wrote on 21 June 2017

Update - Thans to QuidCo cashback paid 13 months later....

So after 12months, I rang Petplan today to cancel my multi pet policy. They've not honoured £40 cashback in all this time despite chasing every 8 weeks (which they apologised but will do nothing about) and have severely hiked up the premium for 3 cats. Quidco only respond when I create claim after claim to try and claw back the £40 as advertised for new multi-pet premiums, but as always get a "we are working with...." apologising for the delay but absolutely no outcome... as per normal - I've paid nearly £500 in premiums over 12 month period..... no longer...Quidco need to kick these companies into touch when they don't pay out within reasonable time - really poor service for their customers - they are condoning this, at the end of the day! Update: F.I.N.A.L.L.Y received cashback 13 months later - after opening 3 cases with QuidCo. Thanks Guys!! - really shouldn't have taken this long (and have cancelled as premiums go sky high after first year. Never again with Petplan but can't fault QuidCo for their tenacity :)

More about Petplan Pet Insurance

As the UK's leading pet insurance provider* Petplan continues to help pet owners with the cost of veterinary fees when their pets require treatment. As a specialist provider of pet insurance, Petplan have developed their policies to suit the needs of today's pet owners.

  • Petplan offers a range of policies including 'genuine' lifetime cover: Covered for Life
  • Vet fee cover up to £12,000 per year
  • Petplan settle 90% of claims within 5 working days+
  • Cover for complementary treatment
  • Petplan can pay your vet direct

Terms, conditions and excesses apply and may be varied at renewal.

*Verdict UK Pet Insurance Distribution and Marketing 2016

+ Following receipt of a claim form

Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638) both of which are authorised and regulated by the Financial Conduct Authority. Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.

Terms & conditions

  • Petplan Pet Insurance cover is underwritten by Allianz Insurance plc.
  • Cashback is payable only on policies taken out completely online. If you telephone Petplan and complete your purchase over the phone, you will not be eligible for cashback.
  • Cashback is only available to new Petplan pet insurance customers, renewed policies are not eligible. The amount of cashback is shown at the time of your application and the amount may vary from time to time.
  • Cashback cannot be used in conjunction with any other offer. 
  • In order to receive the cashback you must click through to the Petplan website directly via the Quidco link, generate a new quote and purchase directly from Petplan.
  • Cashback is payable only on policies taken out completely online. If you telephone Petplan and complete your purchase over the phone, you will not be eligible for cashback.
  • If you click to retrieve a quote you have generated previously and then purchase, or if you generate a quote and then come back later to retrieve the quote and purchase, you will not be eligible for cashback.
  • Your Petplan policy must be continuously in force for at least 90 days and all policy payments must be up to date in order to qualify for cashback. Cashback terms will verified and be confirmed and paid by Quidco to you within a further 3 months.

You will not be eligible for cashback if:

  • The policy has been cancelled or terminated in any fashion;
  • There has been any fraudulent activity in connection with your application; 
  • A quote is generated online via Quidco but you then telephone Petplan to complete the purchase of cover
  • If the quote has been generated via any third party site or advertisement, the sale will not be attributed to Quidco and you will not receive your cashback.
  • Although quotes may show as tracked in your Quidco account this is subject to validation.
  • Petplan will check the final source of the sale during the validation stage and payment of any cashback will not be made if for any reason the sale wasn’t completed via Quidco.
  • You must ensure that you have third party cookie tracking enabled on your device on which you make the application and you allow the confirmation page to fully load before closing the window. 
  • If your policy does not track after 3 days, please raise a claim with Quidco within 18 weeks of your transaction. Subject to validation the claim will then be processed.
  • Cashback is offered by Quidco. Any cashback queries should be taken up with Quidco, not Petplan.
  • Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts

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