Plusnet is a friendly, no-nonsense, multi-award winning communications provider. They were born back in 1997 with a simple belief - everyone deserves to pay a fair price and still get great customer service. They are proud to offer the highest standard of care to their customers, along with low prices for broadband, home phone and TV. Plusnet also provides mobile with a range of SIMO packages on the 4G network.
Plusnet put a lot of effort into their customer service, with their customers being more satisfied than those of Sky, Virgin and TalkTalk.
All customer support centers are based in the UK, open 365 days a year and are free to call. Plusnet customers also get generous discounts for telling their friends about them.
Fixed Price Contracts
Plusnet have launched fixed price contracts. This means that if a customer takes out one of their new fixed price contracts, their broadband and line rental costs will be fixed for the length of the minimum term of their contract.
This will apply to Plusnet Residential and Plusnet Business customers:
• Signing up to a new contract
• Changing product
It’s guaranteed that the cost of broadband and line rental during the length of the fixed price contract won’t go up. In addition, Plusnet are offering a personal account review for customers when their fixed price contracts are coming to an end.