Superfast Virgin Media broadband services
Simply put, the Virgin Media superfast broadband lets you ‚Äėget more done online, faster‚Äô. That means streaming TV shows without having to worry about buffering, playing multiplayer video games without disruption and performing numerous online tasks all at once. With Virgin Media having the fastest broadband speed in the UK, all of this is possible and more, regardless of whether you‚Äôre connected to the internet via WiFi or an Ethernet cable. There are usually Virgin Media discounts available for different broadband plans.
All your TV needs sorted
Back in the old days we didn‚Äôt have much choice when it came to TV ‚Äď we basically got whatever was available! Fast-forward to today and everything has changed. We‚Äôre not only spoilt for choice but we can do so much more with our TV ‚Äď especially with Virgin Media.
Hover over ‚ÄėTV‚Äô in the main nav bar to get started. You‚Äôll see a list of categories, allowing you to, for example, compare TV deals, discover what channels you will have access to and find out more about some of the unique features that sets Virgin Media apart from its competitors. This includes the powerful V6 box, which lets you record six shows at the same time and, among other things, lets you effortlessly connect to apps like YouTube and Netflix.
Flexible packages to suit you
Whatever you‚Äôre in the market for, whether it‚Äôs superfast broadband, a pay monthly SIM or a new home phone ‚Äď or indeed great Virgin Media bundles that includes broadband, TV and calls ‚Äď they have a solution for you.
The main menu will get you to where you want to be. Tap on ‚ÄėBroadband‚Äô to explore broadband only deals, ‚ÄėMobile‚Äô for offers on smartphones, ‚ÄėTV‚Äô for TV packages and, well, we reckon you get the gist!
If you want a Virgin Media deal that includes broadband, TV and calls, head to ‚ÄėBundles‚Äô. For convenience, all the packages, including the Full House Bundle, Full House Sports Bundle and VIP Bundle, are all nicely lined up next to one another, making it easier to compare features and prices. And, with the ability to personalise each bundle further, through add-ons and extras, you can build a package that is as unique as you are.
Special Virgin Media deals for businesses
Virgin Media isn‚Äôt just for consumers and households. The telecommunications company also has fantastic range of products aimed at helping small, medium and big businesses transform the way they work and boost their bottom lines at the same time.
You can explore deals based on the size of your business, the sector you work in and by product type, which includes cloud solutions, business applications and hardware. The search tool, located at the top right of the page, is also handy. When you begin typing, you‚Äôll see ‚Äėsuggested searches‚Äô and ‚Äėquick links‚Äô to help speed up your process. If that doesn‚Äôt deliver anything relevant, tap on the search icon (magnifying glass) and browse the results.
Virgin Media Helpline
You can dial 150 to get in touch with Virgin Media from your Virgin landline, to discuss any available Virgin Media deals. Alternatively, the main Virgin Media contact number is 0800 064 3836, and you'll also find lots of useful help on the Virgin Media website.
Still looking for more information on Virgin Media? Below you‚Äôll find our answers to some of the most common queries about the entertainment and communications provider.
Can I get Virgin Media in my area?
While they continue to expand its network by the day, it‚Äôs coverage is still limited. This means that some of its services, like Virgin Media broadband and TV, are unavailable in certain parts of the UK.
The best way to find out if you can get Virgin Media in your area is to click on ‚ÄėPostcode Checker‚Äô towards the bottom right of the homepage and enter your postcode in the search box. You will then be told whether or not Virgin Media is available in your area.
How do I contact Virgin Media?
To contact Virgin Media, scroll down to the bottom of the homepage, click on ‚ÄėContact us‚Äô and follow a simple three-step process. Step one involves choosing a topic, such as account and billing, broadband or moving home. Step two then asks you to select from a small list of common queries. Step three involves clicking on one of the suggested answers. You will then be redirected to another page that hopefully provides you with the information you were after.
If however you can‚Äôt find a suitable answer to a query you have, you can either post a question on Virgin Media‚Äôs community forum, speak to a member of staff via live chat or call up its customer services. All information relating to this can be found under ‚ÄėContact us‚Äô.
Who owns Virgin Media?
Since 2013, Virgin Media has been part of Liberty Global, which is one of the world‚Äôs biggest telecommunications companies. While Virgin Media has kept its name and branding, it is no longer part of Virgin Group, which was founded by Sir Richard Branson and Nik Powell.
How do I install Virgin Media in my home?
Once you‚Äôve made your order, Virgin Media will let you know whether or not you need one of its engineers to install a cable that will connect you to its network. If your property is already connected ‚Äď you should have a Virgin Media wall socket fitted in your home, for example ‚Äď you can easily set up the service yourself, via its super simple QuickStart package.
If you‚Äôre not connected, Virgin Media will send out one of its engineers. The process, which shouldn‚Äôt take more than two hours, involves drilling a hole through one of your walls so that a cable can be installed. The engineer will then connect you to your service and even show you how it all works. Do note that if you don‚Äôt own your own home, you will have to get permission from your landlord for drilling to take place.
What is Virgin Media‚Äôs Full House Bundle?
Virgin Media‚Äôs Full House Bundle is an amazing 12-month package, which ticks off all your entertainment and communication needs. It comes with over 230 channels, unlimited broadband and inclusive weekend calls.
It‚Äôs not the only bundle. Others include the Full House Sports Bundle, with even more sports channels to choose from, and the VIP Bundle, with highlights including access to over 260 channels and inclusive anytime calls to both UK landlines and mobiles.
Virgin Media has covered all bases when it comes to its services ‚Äď which is great because there‚Äôs a perfect package out there with your name on it! However, we appreciate it can also feel overwhelming. To help you out, here are five inspiring ways you can earn cashback.
1. Boost your broadband speed
With Virgin Media you can say goodbye to the dreaded wheel of death, the nuisance that is buffering and painfully slow broadband speeds. Thanks to the company‚Äôs state-of-the-art fibre optic broadband technology, you can instead enjoy superfast broadband that‚Äôll have you feeling somewhat like Usain Bolt!
To get started, you‚Äôll need to check if Virgin Media is available in your area. You can find this out by either clicking on ‚ÄėExpanding our network‚Äô at the very top of the homepage or scrolling to the bottom and clicking on ‚ÄėPostcode Checker‚Äô under ‚ÄėSwitching‚Äô.
2. Get all the sport
When it comes to live sport, you‚Äôre pretty limited in what you can enjoy these days with free-to-air channels. However, for those of you who are serious sports fans and willing to spend a little bit more, you can have all the sport you desire at your fingertips ‚Äď and earn Virgin Media cashback when you shop through Quidco.
Hover over the ‚ÄėTV‚Äô tab and select ‚ÄėSports‚Äô. Here you can find out more about all the sports action you‚Äôll be able to watch, whether it‚Äôs golf on Sky Sports, UFC on BT Sport or horse racing on Racing TV.
After which, it‚Äôs merely a matter of deciding whether you basically want it all ‚Äď with the Full House Sports Bundle, for example ‚Äď or prefer instead to have a handful of quality sports channels. As a final note, you really can‚Äôt get better than Virgin Media when it comes to sports coverage ‚Äď it‚Äôs currently the only TV provider that offers both Sky Sports and BT Sport together.
3. Keep a busy home entertained
For a busy household, you‚Äôre going to need a package that works for you and your family ‚Äď and at the best possible price too. What kind of package you opt for really depends on how big your family is, what your particular needs are and, ultimately, what will keep everyone happy.
In general, VIVID 50 fibre broadband is perfect for small families using around four devices; VIVID 100 is great for families with five to nine devices; while VIVID 200 and VIVID 350 can easily handle more than 10 devices. Likewise, for both bundles and TV only deals, your decision will be shaped by your interests. For example, if your family loves TV, check out The Player bundle. If everyone is into their own thing, the Full House bundle is probably your best bet.
4. Switch the easy way
Switching to Virgin Media is a breeze ‚Äď so long as your current contract is up for renewal. If so, follow one of the links on this page to get started and earn Virgin Media cashback while you‚Äôre at it. Then check to see what deals you‚Äôre eligible for with the postcode checker tool, take you pick from an amazing range of packages and then place your order. It‚Äôs that easy.
Do note that it‚Äôs your responsibility to cancel any existing services you have. To ensure that you lose no connectivity when you switch, arrange for your new deal with Virgin Media to go live the same day you disconnect from your current provider. For more information on this, such as what to do if you‚Äôre still tied to a contract but still keen to join Virgin Media, head to ‚ÄėSwitching‚Äô. You‚Äôll find this in the main nav menu at the top of the homepage.
5. Enjoy TV on-the-go
With Virgin Media, you can effectively take your TV with you, whether you‚Äôre on your regular commute to work or holidaying abroad. This is all possible with the Virgin TV Go and Virgin TV Control apps, which are both available when you sign up to a TV only deal or one of the bundles.
With Virgin TV Go, you can catch up on your favourite shows on your smartphone or tablet device remotely and while you‚Äôre on the move. With Virgin TV Control you will be able to manage your V6 box literally anywhere in the world ‚Äď so long as you‚Äôve got an internet connection. It‚Äôs especially handy if you forgot to record your favourite TV show!